Area Manager

Genuine Parts Company; Birkenhead; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Area Manager to oversee operations across multiple branches. This role is ideal for a natural leader with experience in the automotive sector, focusing on customer satisfaction and team development. You will manage daily operations, drive sales growth, and ensure compliance with company policies. With opportunities for career progression and a performance-based bonus, this position offers a chance to thrive in a dynamic environment. Join a global market leader and make a significant impact in the automotive parts industry.

Benefits

Exclusive discounts from major retailers

Career progression opportunities

Bespoke training

Free pension advice

Access to health and wellbeing tools

Performance-based bonus

Discounts on car parts

Qualifications

• Proven ability to manage and develop direct reports.
• Strong commercial awareness with the ability to leverage data for growth.

Responsibilities

• Managing daily operations of branches within your area.
• Developing customer relations and communicating with the Regional Sales Manager.
• Ensuring satisfactory parts delivery service levels.

Skills

Leadership

Team Management

Commercial Awareness

Customer Relations

Microsoft Excel

Job description

NAPA Auto Parts, founded in 1925, has grown into a global leader in automotive parts distribution, with over 6,000 locations across the US, Canada, Australia, and the UK. Distributed by Alliance Automotive Group (AAG) in the UK, NAPA is renowned for quality and excellence, supported by a strong motorsport presence. Currently, we seek an Area Manager to oversee our busy branches.

The ideal candidate will have experience in the automotive industry, either as an Area Manager or as an Experienced Motor Factor Branch Manager seeking progression. This role reports directly to the Divisional Manager.

Responsibilities Will Include But Not Limited To

1. Managing daily operations of branches within your area.
2. Evaluating employee performance, providing feedback, and coaching.
3. Developing customer relations and communicating with the Regional Sales Manager to meet targets.
4. Interacting with customers regularly to ensure satisfaction and gather feedback.
5. Holding daily briefings with area management teams.
6. Briefing Branch Managers on sales goals, promotions, and relevant information.
7. Managing stock control, audits, and stock efficiency across branches.
8. Monitoring and improving telesales performance.
9. Ensuring satisfactory parts delivery service levels.
10. Resolving customer issues promptly.
11. Planning and authorizing staff holidays according to company policy.
12. Reporting and managing staffing issues, with disciplinary actions handled by HR.
13. Ensuring health & safety compliance.
14. Overseeing daily van checks and resolving reported defects.
15. Managing cash procedures in all branches.
16. Assisting credit control with customer debt management.
17. Collaborating with other departments on company practices.
18. Driving promotional activities and achieving set goals.
19. Maintaining high ethical and professional standards.
20. Ensuring high standards of housekeeping.
21. Adhering to all company procedures.
22. Managing the sales team within your area.
23. Identifying and developing new and existing business opportunities.
24. Organizing market research and monitoring competitor activity.
25. Achieving growth aligned with budget targets.
26. Managing Business Development Managers (BDMs) against KPIs.
27. Delivering sales promotions and marketing initiatives.
28. Building and maintaining strong customer relationships.
29. Performance managing your team of BDMs.

To Be Successful In This Role

1. You must be a natural leader, self-driven, and team-oriented.
2. Knowledge of the local area and customer base is desirable but not essential.
3. Proven ability to manage and develop direct reports.
4. Strong commercial awareness with the ability to leverage data for growth and margin improvements.
5. Good working knowledge of Microsoft Excel.

In Return We Offer

1. An opportunity to join a global market leader.
2. Exclusive discounts and cashback from major retailers via the AAG Benefits App.
3. Career progression opportunities and bespoke training.
4. Free pension advice and access to health, wellbeing, and financial tools.
5. Potential for a performance-based bonus paid monthly.
6. Discounts on car parts.

Not the right fit? Create an account to receive email alerts for new relevant job postings!

Alliance Automotive Group is an equal opportunities employer.