Manage operations in accordance with ARAMARK’s standardized program to meet or exceed client expectations, while staying within established budget guidelines.
Job Responsibilities
Establish and organize the implementation of the ARAMARK Food/Healthcare/B&I Services program in accordance with ARAMARK standardized procedures to ensure smooth daily operations.
Compile annual and monthly operation objectives, lead team to accomplish revenue and profit objectives and meet company’s requirements.
Make ongoing improvements of the working efficiency and onsite service quality based on QPE results and action plan.
Manage routines and plan daily administrative support.
Conduct Safety training to enhance safety awareness and provide a safe workplace, achieving annual EHS objectives.
Train and develop supervisors and below following ARAMARK Job Skill Training (JST) and Job Skill Review (JSR) training programs for new hire employees and existing employees.
Maintain good internal communication and collaboration, problem-solving oriented to ensure smooth operations.
Establish good communication with clients, meet or exceed clients/customers requirements, and promote the recognition and influence of Aramark branding in the area.
Manage financial forecasts, drive for growth, control costs and spending to meet or exceed department budget within established guidelines.
Manage staffing, team and talent building, and performance appraisal of subordinates.
Qualifications
Relevant experience in managing operations within the food/healthcare/B&I services sector.
Strong leadership skills with a proven track record of achieving revenue and profit objectives.
Ability to implement and improve operational processes and procedures.
Experience in training and developing staff effectively.
Strong communication skills, both internally and with clients.
Financial management experience with an understanding of budget control.