Area Funeral & Memorial Consultant

Southern Co-op; Portsmouth; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company is seeking an Area Funeral & Memorial Consultant based in Portsmouth. The role offers an exciting opportunity to support clients with end of life care through funeral arrangements, ensuring compliance and high standards are met. Candidates will receive full training and a competitive salary, as well as a business car expense contribution.

Benefits

31 days leave rising to 36 with service

Contribution towards business car insurance and travel

Qualifications

• Excellent communication and organizational skills.
• High levels of empathy and compassion.
• Comfortable working independently.

Responsibilities

• Guide clients through funeral arrangements.
• Ensure compliance and accuracy in orders.
• Engage proactively in community initiatives.

Skills

Communication

Organizational skills

Empathy

IT literacy

Tools

MS Office

Job description

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Area Funeral & Memorial Consultant, Portsmouth

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Client:

Southern Co-op

Location:

Portsmouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5a5ab3f54529

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We're offering an exciting opportunity to deliver the best end of life care, support, and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services. As an Area Funeral & Memorial Consultant, you’ll be the point of contact for clients, supporting them throughout the process of making funeral and memorial choices.

This role requires travel to our branches in:

• Alton
• Ascot
• Ash Vale
• Fleet
• Frimley Green
• Liss
• Wokingham

Flexibility to support other branches may be required.
There is a fixed addition of £1,000 per annum which contributes towards business car insurance, travel time, and vehicle wear and tear. Business mileage expenses can be reclaimed.

What you'll get:

• 31 days leave (pro rata & incl bank holidays), rising to 36 with service

What to expect:

• Guiding clients through funeral arrangements, ensuring standards and expectations are exceeded.
• Ensuring compliance, accuracy, and high attention to detail in arrangements, memorialisation orders, and aftercare services.
• Liaising with internal departments and external suppliers.
• Ensuring proper care of the deceased, including daily checks and facilitating Reflection Room visits for families.
• Engaging proactively in community initiatives.

What we're looking for:

• IT literacy and competent use of MS Office.
• Excellent communication, strong organizational skills, and attention to detail.
• Resilience and comfort working independently in a branch.
• High levels of empathy and compassion.
• UK driving license and access to own vehicle.

Training:

• No prior funeral industry experience required; full training provided.
• Travel to other sites will be necessary.

About Us:

We’re an independent Co-op operating across southern England, running convenience stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks franchise. Owned by our members, we have over 4,000 colleagues and a mission to serve communities with a fair, sustainable, and people-first approach.

Note: Successful candidates will undergo a DBS check as part of compliance requirements.