Area Coach

Gastronomy Locations; Shrewsbury; On-site; GBP 40,000 - 50,000; Full time

Job summary

A well-known food service company in Shrewsbury is seeking an Area Coach to lead several restaurants. You will drive performance across People, Customer, Sales, and Profit while developing your General Managers. This role requires strategic thinking, a focus on results, and a human-centered approach. Benefits include bonuses, extra holiday, and great discounts.

Benefits

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Understanding the business side and driving results.
• Seeing connections from head office to the kitchen floor.
• Caring about people, bringing authenticity and values.

Responsibilities

• Lead a group of Restaurant General Managers to deliver results.
• Set clear goals and develop a game plan.
• Identify opportunities to grow sales and improve margins.
• Guide the hiring process to bring in top talent.
• Spot and develop rising stars.
• Audit product quality and customer experience.

Skills

Commercial edge

Big picture thinking

Lead with heart

Job description

Social network you want to login/join with:

We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.

People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones we’re
in.

In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.
That you be you.

Because that makes us, us.

Sound good? Great. Here’s more about the job.

About the role

As an Area Coach, you'll lead a group
of restaurants to deliver standout results across People, Customer, Sales, and
Profit by coaching, challenging, and growing your GMs. You’ll mix strategic
thinking with hands-on leadership, building high-performing teams and setting a
culture that’s worth following.

What
will you spend your time doing?

• Lead from the front – You’ll support and
  challenge a group of Restaurant General Managers (RGMs) to deliver on the big
  four: People, Customer, Sales, and Profit.
• Drive the strategy – You’ll set clear
  goals, help build the game plan, and keep everyone focused on what really moves
  the needle.
• Spot commercial
  opportunities
  – You’ll have your eyes open for ways to grow sales, improve margins, and make
  every restaurant run smarter.
• Hire smart – You’ll guide the
  hiring process to make sure we bring in top talent who get our values and want
  to stick around.
• Grow future leaders – You’ll spot rising
  stars early and back them with the right development so they’re ready when it’s
  their time.
• Hold the standards – From product quality
  to customer experience, you’ll audit what matters and act fast when things
  slip.

What we
love from you:

• Commercial edge – You’re not just
  about operations; you understand the business side, and you know how to drive
  results.
• Big picture thinking – You see how
  everything connects—from head office to the kitchen floor—and you can guide
  others through the same lens.
• Lead with heart – You care about your
  people, not just the numbers. You bring authenticity, values, and humanity to
  the role.

Keeping it real

We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective.

See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be.

What’s
in it for you:

We offer
benefits that make your life that little bit easier, because we know the juggle
is real.

• Quarterly BONUS that rewards
  the hustle
• Extra holiday – more time to recharge
• Free chicken & chips every shift
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for
everyone:

Whoever you are
and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with
us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.

If you’d like any additional support with

your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be

there to help you be the real you.

Ready?

We hope so. If
you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the
boxes? Don’t - we’d still love to hear from you.

* We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin’ feeling? That’s the same wherever you join us.