Area Cleaning Manager - South East

NuServe Ltd; Epsom; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Training & development

Inclusive workplace culture

Shopping platform discounts

Above and beyond rewards

28 days annual leave

Job summary

NuServe Ltd is seeking an Area Cleaning Manager in the South East. This permanent, full-time role requires a sharp, detail-driven manager who leads frontline cleaning teams and builds strong relationships with clients. A driving licence is required, and fluency in English is assumed.

Start date is ASAP as the right candidate is found. You will oversee recruitment, staff relations, and payroll while ensuring service excellence.

Qualifications

• Proven experience in managing cleaning teams and delivering high service standards.

Responsibilities

• Lead cleaning teams to deliver exceptional service.
• Oversee recruitment, employee relations and team performance.
• Ensure SLA compliance across multiple sites and drive client satisfaction.
• Monitor budgets and payroll processing to keep costs in check.
• Build strong relationships with clients and employees to ensure smooth operations.
• Champion best practices and maintain cleaning plans across sites.
• Manage stock and consumables to ensure site readiness.

Skills

Detail-oriented

People management

Communication

Team leadership

Job description

Area Cleaning Manager

Location: South East

Salary: £30-32k pa

Contract: Permanent, full-time

Start date: As soon as we find the right person

Full driving Licence required

Who we are

We’re a commercial cleaning and support services company, proudly B Corp certified, ethical by design, and focused on building meaningful partnerships—not just ticking boxes.

With 600+ team members and annual revenue exceeding £15M, we're growing fast with plans to reach £30M by 2030!

We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together, our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts, culture, ethnicity and experience make our company stronger and a better place to work.

Who we’re looking for

A sharp, detail-driven, manager with a passion for delivering top tier service, a person who is used to working in a fast-paced environment where every day brings a new challenge, this is a diverse, hands-on role where you'll support frontline teams to ensure we exceed service expectations, and build strong relationships with clients and employees alike.

A strong communicator able to engage effectively with our team and clients and while not essential, proficiency in Spanish or Portuguese would be highly beneficial as for many of our team their primary language is not English. We welcome applicants of all backgrounds and language abilities.

What you'll be doing

Lead & Inspire: Motivate, develop, and support cleaning teams to deliver exceptional service.

Manage Efficiently: Oversee recruitment, employee relations, and team performance while fostering a positive, cohesive work environment.

Ensure Service Excellence: Drive compliance with Service Level Agreements (SLAs) across multiple sites.

Monitor Budgets & Payroll: Keep costs in check while ensuring accurate payroll processing.

Build Relationships: Be the go-to person for customers and employees, ensuring smooth operations and client satisfaction.

Champion Best Practices: Maintain cleaning plans, troubleshoot issues, and think on your feet in a fast-moving environment.

Stock Management: Ensure all sites have sufficient cleaning materials and consumables.

Why join NuServe?

A rewarding role where you’ll make a real impact.

Ongoing training & career development to help you grow.

A supportive, inclusive workplace culture where your contributions are valued.

Access to an exclusive shopping platform with discounts from 3,500+ retailers.

Recognition & rewards through our Above and Beyond program.

28 days annual leave – because work-life balance matters.