Area Cleaning Manager

WINNER; Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a family-owned, eco-friendly cleaning company as an Area Manager, where you'll lead a dynamic team across multiple sites. This role offers the opportunity to make a real impact while enjoying excellent career progression. You will be responsible for managing operations, ensuring quality service, and fostering strong relationships with clients and staff. The company values personal development and offers a supportive work environment. If you're looking for a rewarding position with flexibility and growth potential, this is the perfect opportunity for you.

Benefits

28 days holiday

Mobile Phone

Laptop

Excellent career progression prospects

Flexible working hours

Qualifications

• Experience in the commercial cleaning service sector is essential.
• Must have a full and clean UK driving license.

Responsibilities

• Oversee day-to-day operations and manage staffing for cleaning sites.
• Build long-lasting relationships with clients to ensure satisfaction.

Skills

Customer service skills

Relationship-building skills

Excellent communication skills

Ability to remain calm under pressure

Flexibility

Tools

Mobile Phone

Laptop

Job description

Associate Director - Facilities Management

Monday – Friday

40 hours per week

Barnstaple to Plymouth.

WINNER are currently working with a family-owned, staff-focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an Area Manager to oversee a range of commercial cleaning sites across from Barnstaple to Plymouth.

As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.

This role offers fantastic progression prospects into a full-time account/senior account manager for the right candidate.

Main Responsibilities:

• As an Area Manager, you’ll be working closely with the Operations Director/Senior Account Managers to attend site visits and quality control audits.
• You’ll be responsible for face-to-face interactions with customers and staff.
• You will deal with the day-to-day operations such as managing sickness and holiday cover ensuring that sites are adequately staffed.
• As an Area Manager, your role will be to build long-lasting relationships with clients, ensuring customer satisfaction.
• You’ll perform staff inductions, looking after up to 90 mobile cleaners at peak.
• You will act as the first point of contact for any escalations or problems, ensuring they are dealt with efficiently.

Skills & Experience:

• Candidates need to be skilled in working in a fast-moving environment within the commercial cleaning service sector.
• Customer service and relationship-building skills.
• Excellent communication skills (in-person, phone, and email).
• Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurized environment.
• Flexibility is key as hours can vary to suit the needs of the business.
• Full and clean UK driving license and be able to travel to sites.
• Must live within commuting distance of the location as detailed.
• Be of a smart and professional appearance.

Benefits: 28 days holiday – Mobile Phone – Laptop – Excellent Career progression prospects – Flexible working hours – Family-owned staff focused company.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Administrative

Industries

Facilities Services and Staffing and Recruiting