Archives & Information Resources Assistant

Mondelēz International; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Archives & Information Resources Assistant to support heritage services and engage with stakeholders. This role is pivotal in maintaining the Archives facility, ensuring effective communication and organization while managing inquiries and visits. You will collaborate with various teams and external partners, contributing to the preservation of a rich history. If you have a passion for heritage and excellent organizational skills, this is a fantastic opportunity to grow your career in a dynamic environment that values professional development.

Qualifications

• Strong knowledge of company history, especially Cadbury.
• Experience in giving talks and sharing information verbally and in writing.

Responsibilities

• Research and respond to heritage inquiries to enhance reputation.
• Maintain relationships with external heritage partners.

Skills

Organizational Skills

Communication Skills

Customer Service Orientation

Database Entry

Public Speaking

Attention to Detail

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Archives & Information Resources Assistant

Join us to apply for the Archives & Information Resources Assistant role at Mondelēz International.

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our mission to lead the future of snacking. Make it possible. You will support the UK&I Archives Manager in providing heritage services to MDLZ UK&I business stakeholders, including internal teams (CGA, Marketing, Sales, R&D, and Manufacturing), customers, trade associations, and media. Additionally, you will collaborate with external heritage partners such as community groups, universities, and the public. You will also deliver a daily Media Monitor tracking service to business leadership.

The Archives Assistant role is key to the successful operation of the Archives facility within the Corporate and Government Affairs (CGA) function. The UK Archives, refurbished with a £350,000 investment to celebrate Cadbury’s 200-year milestone in 2024, houses historical artifacts, documents, and memorabilia illustrating Cadbury's evolution. It hosts nearly 100 visits annually from media, politicians, agencies, and customers, serving as a platform to tell our story and enhance our reputation.

How You Will Contribute

Major Activities - Archives

• Research and respond to heritage inquiries, internal and external, to protect and enhance Mondelez International’s reputation in the UK and Ireland.
• Assist with archive visits, sharing heritage information verbally and through formal talks.
• Maintain relationships with external heritage partners such as universities and community groups.
• Catalogue archive materials using web-based applications, including creating catalog records, digitizing images, updating timelines, and organizing physical materials.

Major Activities – Political and Media Engagement, and Monitoring

• Prepare the Archives to host visits from political and media stakeholders.
• Provide daily Media Monitor email alerts covering news and press articles relevant to the business.
• Produce a weekly news summary report every Friday.
• Source and distribute articles on corporate, trade, and local news as requested.

Other Responsibilities

• Provide administrative support and build effective relationships with stakeholders.
• Assist with budget, expenses, and purchasing tasks.
• Respond to calls and emails, managing queries and requests.
• Manage archiving and filing in compliance with statutory and company policies.
• Complete reports and maintain systems and data, undertaking additional projects as needed.

What You Will Bring

• Strong knowledge of company history, especially Cadbury.
• Experience in giving talks and sharing information verbally and in writing.
• Experience working with the public, MPs, and media.
• Excellent organizational skills with attention to detail.
• Ability to work efficiently and meet deadlines.
• Experience with database entry and digitization.
• Customer service orientation and excellent communication skills.
• Proficiency in Office applications (Excel, Word, PowerPoint).
• Proactive attitude, good communication, and interpersonal skills.
• Teamwork and ability to anticipate needs.

Relocation Support: No support available.

Business Unit Summary

We value our employees and support professional growth. We encourage you to apply if you find this role suitable. Our people make the difference. Mondelēz International is an equal opportunity employer, considering all qualified applicants without discrimination.

Interested in growing your career?

We are committed to supporting our employees’ professional development. If you need assistance during the application or interview process, contact the recruiter.

Job Details

• Type: Regular, Full-time
• Function: Other
• Industries: Food and Beverage Manufacturing, Services, and Manufacturing