Architect (Solution Architect)

Nationwide; Swindon; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Nationwide is seeking a Solution Architect to enhance their portfolio with robust solutions across communication and automation domains. This hybrid role will involve collaboration with multiple teams and the delivery of high-quality architecture to meet KPIs. The position promises significant impact within a customer-first organization, emphasizing fairness and community values.

Benefits

Pension scheme

Paid volunteering days

Life assurance

Salary sacrifice benefits

Health and wellness options

Performance related bonus

Career development training

25 days holiday, pro rata

Qualifications

• Proven ability to design and deliver customer servicing architectures.
• Demonstrable experience leading architecture discussions.
• Experience in compliance within regulated environments.

Responsibilities

• Create and deliver technical design artifacts aligned with strategy.
• Provide solution design and governance for projects.
• Support creation of architecture roadmaps and standards.

Skills

End-to-end solution architecture

Stakeholder collaboration

Data modeling

Integration design

Agile methodology

Tools

AWS

Azure

Job description

As a Solution Architect, you will be working with our Communication and Automation Teams as a key player in the implementation, upgrading and enhancements of various solutions across the domain.

We have an exciting and extensive portfolio of change to manage over the coming years, including but not limited to, implementation of strategic communication tooling, improving customer access to communications, automation of internal processes, event based processing, real time decisioning and personalisation.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at our Swindon or London offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll be responsible for the creation and delivery of technical design artefacts to deliver team objectives that are aligned to engineering and architectural strategy and help to provide quality solutions that meet KPIs/SLAs for the area.

You’ll work with the Senior Technical Architects, Engineering Leads, and the implementation teams to provide solution design and governance for current and upcoming projects and provide strong technical leadership to ensure the right decisions are made with confidence and at pace.

In addition to project work, you’ll support the senior technical architects and contribute to the creation and ongoing maintenance of architecture roadmaps, principles, patterns and standards to reflect best practice and effective use within the organisation.

By using your leadership skills and SME knowledge, you’ll work with stakeholders and peers to understand and influence how the technical infrastructure deliverables coincide with activities both within and without the team and when required, provide designs/solutions to align with engineering principles and architectural strategy.

About you

• Ability to design and deliver end-to-end solution architectures for customer servicing applications in the banking domain.
• Ability to collaborate with stakeholders to understand business needs and translate them into scalable technical solutions.
• Demonstrable experience in leading architecture discussions and documenting architecture blueprints, standards, and guidelines.
• Ability to provide knowledge of data modelling to design efficient, scalable data structures and flows.
• Demonstrable track record of solution analysis and design across a variety of projects.
• Proven delivery of high-quality project deliverables including Solution Design, High-Level Designs, Detailed Designs, Interface Specifications and Impact Assessments.
• Comprehensive integration design experience (e.g. batch, API).
• Hands-on architecture and design experience with AWS or Azure cloud architecture and services.
• Worked with Agile and/or ‘waterfall’ based methodologies.
• Worked in a highly regulated environment and ensuring solutions are compliant.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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