ArcGIS Technical Architect

Esri UK; United Kingdom; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Annual bonus

Pension

Private healthcare

Gym/wellbeing allowance

Family-friendly policies

Cycle to Work

Flexible working

Learning & development

Job summary

Esri UK, the leading geospatial technology company, is seeking a Technical Architect / ArcGIS Enterprise SME to join our Operational Services team. You will design scalable ArcGIS Enterprise solutions, mentor consultants, and drive architecture across the full lifecycle while improving how we build, upgrade, migrate and operate systems.

You will work across diverse environments, including enhanced security settings and cloud platforms, collaborating with stakeholders across Defence, Public

Qualifications

• Hands-on experience designing and deploying ArcGIS Enterprise systems.
• Experience with AWS and/or Microsoft Azure cloud platforms.
• Knowledge of cybersecurity principles including Zero Trust architectures and SAML.

Responsibilities

• Design scalable, secure ArcGIS Enterprise solutions.
• Mentor and support consultants, fostering learning and problem-solving.
• Lead architecture across full lifecycle from design through to optimisation.
• Drive improvements in build, upgrade, migrate and operate of systems.
• Identify and shape new service offerings to keep ArcGIS Enterprise healthy.
• Develop technical standards, best practices and reference architectures.
• Drive observability and proactive service health across customer environments.

Skills

ArcGIS Enterprise design

Mentoring consultants

Architecture leadership

Observability and health monitoring

Cloud platforms (AWS/Azure)

Security and Zero Trust

REST APIs

Tools

ArcGIS Notebooks

Job description

Location: United Kingdom (Home-Based) - must have full Right to work in UK

Hybrid Working: Occasional travel to our Aylesbury, Cambridge, Edinburgh and Belfast offices, as well as customer visits across the UK

Salary: Circa £75,000 Depending on experience + generous annual bonus (circa 20%)

Contract: Permanent

We are looking for a Technical Architect / ArcGIS Enterprise Subject Matter Expert to join our Operational Services team.

This is a unique opportunity to shape the future of ArcGIS Enterprise delivery within Esri UK, working across critical sectors and complex environments whilst developing your architectural career within a supportive and forward-thinking team.

Operational Services provides a range of services focused on helping customers succeed by ensuring their systems remain secure, resilient and healthy.

Initially, you will be responsible for the technical delivery of Enterprise Services, our centre of excellence for ArcGIS Enterprise. This will include mentoring and developing consultants whilst developing and upholding technical standards and best practices. You will lead on defining reference architectures and patterns, driving observability and proactive service health.

In parallel, you will play a key role in transforming how we deliver future ArcGIS Enterprise installations, upgrades and migrations, driving consistency, quality and scalability across our services.

You will work across a diverse range of environments including enhanced security environments, public cloud platforms and Esri UK Managed Services, supporting customers across sectors such as Defence, Public Safety, Government, Commercial, Transport, AEC and Critical National Infrastructure.

As our Technical Architect, you will:

• Design scalable, secure and commercially viable ArcGIS Enterprise solutions
• Mentor and support consultants, fostering a culture of learning and problem-solving
• Lead architecture across the full lifecycle, from design through to optimisation
• Drive improvements in how we build, upgrade, migrate and operate systems
• Identify and shape new service offerings to help customers keep ArcGIS Enterprise healthy
• Develop technical standards, best practices and reference architectures
• Drive observability and proactive service health across customer environments

This would be a great career move if you:

• Have a track record of successfully engaging with customers and significant hands‑on experience in the design, configuration and deployment of ArcGIS Enterprise systems
• Have deep knowledge of databases, web applications, integrations, software engineering, networking, cloud infrastructure, disaster recovery and high availability
• Have experience with AWS and/or Microsoft Azure cloud platforms
• Understand cybersecurity principles and practices, including firewalls, Zero Trust architectures and SAML
• Are familiar with automation, ArcGIS Notebooks and serverless compute
• Are comfortable working with REST APIs
• Have experience of ITIL service management and operating enterprise‑scale systems
• Can build strong relationships and engage effectively with stakeholders
• Are a pragmatic and effective problem solver

At Esri UK, you'll be part of a growing, ambitious company where people are encouraged to bring their ideas, develop their careers and make a real difference.

We're proud of our culture. We believe in working collaboratively, sharing knowledge and supporting each other, while giving our people the trust and flexibility to do their best work.

You’ll have the opportunity to work with talented people, learn from experts in their fields and contribute to work that has a genuine impact on communities, businesses and the environment.

We also offer a range of benefits:

• Generous annual bonus scheme
• 6% company pension
• Private healthcare and Cash plan
• Monthly gym/wellbeing contribution
• Enhanced family-friendly policies
• Cycle to Work scheme
• Flexible working and support for continual learning and development
• & more!

Who are we?

Esri UK is the country's leading geospatial technology company, helping organisations understand the relationship between people, places and data to solve real‑world problems that affect communities, businesses and the environment each and every day.

Behind every map is a story. From tackling climate resilience and supporting sustainability goals to enabling digital transformation and economic growth, our technology helps organisations understand what's happening, why it's happening and what action to take next.

We're a growing, ambitious business with a strong culture, a passion for innovation and a commitment to developing our people.

Esri UK is an equal opportunity employer. We recognise the importance and value of having a diverse and inclusive workforce and the benefits this brings to both our employees and our customers.

Due to the nature of this role, the successful candidate will be required to undergo and maintain UK Government Security Check (SC) clearance. Appointment is conditional upon meeting the security clearance requirements.