Arborist Supervisor | South Tyneside

Parks for London; South Tyneside; On-site; GBP 32,000; Full time

Job summary

An environmental services provider in South Tyneside is seeking an Arborist Supervisor. The successful candidate will oversee the team, ensuring service delivery, client communication, and employee management. Ideal candidates will have leadership experience, strong IT skills, and a relevant qualification. Competitive salary and benefits, including bonuses and health plans, are offered.

Benefits

Competitive salary

Performance related bonuses

Free gym membership

Employee health cash plan

Pension scheme

Genuine career progression

Continuous professional development

Qualifications

• Demonstrable track record of leading staff or small teams.
• Enthusiasm, strong leadership, and great communication skills.
• Good IT skills are essential as well as a driving licence.

Responsibilities

• Organise staff and teams to deliver services.
• Monitor progress and performance using company systems.
• Attend client meetings and maintain good communication.

Skills

Leadership

Time management

Communication

Teamwork

IT skills

Education

Nationally recognized academic qualification in arboriculture or horticulture at NVQ Level 3

Job description

Arborist Supervisor | South Tyneside

40 hours per week

£31,500 per annum

At Glendale, we have a great new opportunity for a Arborist Supervisor

And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.

Who are we?

Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £65m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025.Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities. Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboriculture teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice. Glendale offered the full range of landscape services from one unique source of professionals. For more information visit www.glendale-services.co.uk.

Key responsibilities of the role are:

Organise staff and teams to deliver the service in line with Glendale Live schedules

Liaise with the Contract Manager on staffing requirements, using reports and plans

Monitor progress and performance using Glendale Live and other company systems

Undertake quality monitoring of work completed and provide reports

Organise call outs, out of hours and holiday rotas to ensure that there are sufficient

resources to meet service requirements

Assist in the interview, selection and employment of fixed term and permanent staff,

following the company pay structure, in line with company procedure and ensuring all

related administration is completed promptly.

Ensure that all employees/subcontractors are effectively managed and employee

records are kept up-to-date.

Maintain good employee relations and ensure expectations are understood and met.

Assist in the delivery of staff training plans to ensure mandatory compliance needs

are met and skill levels are developed.

Undertake incident investigations and support the Contract Manager in respect of

any disciplinary matters and corrective actions.

Evaluate vehicle and machinery requirements and maintain them in accordance with

company systems and manufacturers recommendations.

Ensure all equipment is checked and safe for use by appropriately qualified staff.

Assist the Contract Manager in providing information for the client as required.

Attend client meetings with the Contract Manager and deputise as required from

time to time.

Maintain excellent communication internally and with the client and members of the

public.

Liaise with Client Officers to: agree programmes of work, discuss technical matters,

inspect and certify completed work, agree additional works, resolve issues

To make recommendations on improvement to specified service standards.

Ensure the completion of the workforce timesheets.

Monitor and approve holidays for the workforce to ensure specification compliance.

Provide data for pricing of additional work for the client and other external

customers. Produce quotations for additional works and submit them to the Contract

Manager for approval.

Plan and oversee the effective delivery of additional works.

Fully participate in health and safety compliance and the overall company health and

safety culture.

Undertake safety inspections on a regular basis.

Ensure all incidents, near hits and safety observations are recorded on GlenSafe in a

timely manner.

Conduct investigations into safety incidents as required.

Organise contract safety meetings and toolbox talks.

Support the maintenance of Environmental Standards and compliance with the BS

EN ISO 14001:1996 standard at the contract.

Deputise for the Contract Manager during periods of absence.

Any other duties that may arise relevant to the role.

The Person

• Demonstrable track record of leading staff or small teams.

• Good time management skills and the ability to work in a demanding environment.

• Enthusiasm, strong leadership, and great communication skills.

• Understand and subscribe to the importance of working as a team.

• Good IT skills are essential as well as a driving licence.

• Previous experience in estimating work and delivering innovative customer solutions would be an advantage.

• You will ideally hold a nationally recognised academic arboriculture, horticultural, or

  construction qualification at NVQ Level 3 or equivalent.

What can Glendale offer you?

• Competitive salary, with performance related bonuses, company car and relocation support

• Generous annual leave

• Free gym membership for you and a nominated person

• Employee health cash plan

• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

• Pension scheme

• Company sick pay

• Genuine career progression

• Continuous professional development

Follow us on Twitter @GlendaleUK

We are proud to be Equal Opportunity employers and are committed to inclusion and diversity

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.