Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract)

Ten Lifestyle Group; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a leading lifestyle and concierge company as an Arabic-Speaking Virtual Lifestyle Specialist. You will provide exceptional travel and lifestyle experiences for high-profile clients across the globe, requiring fluency in Arabic and English, along with customer service experience. With a supportive team and training provided, take a step towards a thriving career in luxury travel.

Benefits

Full training & mentoring provided

Paid time away from work including a paid day to volunteer

Paid sabbaticals after 5 years of service

Employer-contributory pension

Employee discounts on travel and entertainment

Qualifications

• Fluency in Arabic and English (written and verbal).
• Recent graduate or with 1–2 years’ experience in customer service.
• Comfortable using online platforms and digital tools.

Responsibilities

• Respond to travel requests via phone and email in Arabic and English.
• Arrange bookings for hotels, villas, transfers, flights, etc.
• Deliver top-tier customer service and maintain detailed records.

Skills

Fluency in Arabic

Fluency in English

Strong communication skills

Problem-solving

Multitasking

Education

Recent graduate

Job description

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Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract), London

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Client:

Ten Lifestyle Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2f4be160d230

Job Views:

7

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Kickstart Your Career in Luxury Travel & Customer Service!

Are you a recent graduate or early-career professional looking to break into the world of luxury travel and concierge services? Do you love helping others, solving problems, and making someone’s day better? If you’re fluent in Arabic and English, and excited to work in a fast-paced, people-first environment, this could be your perfect next step!

If you answered "yes" to these questions, keep reading- you might be exactly who we’re looking for!

About the Role:

As an Arabic-Speaking Virtual Lifestyle Specialist, you’ll help deliver unforgettable travel and lifestyle experiences to our members around the globe. From booking luxury hotels and ground transportation to arranging VIP experiences, you’ll be the first point of contact for high-profile clients in the MENA, Europe, Asia, and US regions.

You’ll handle a high volume of calls and emails, provide tailored support, and act as a trusted go-to for all things travel-related. Don’t worry, we provide full training and a supportive team environment to help you shine!

This is a great fit if you:

• Are a recent graduate or someone looking to grow in the travel/customer service space
• Speak Arabic and English fluently
• Are a great communicator and problem-solver
• Are confident using digital platforms and multitasking under pressure
• Can work flexible hours (including weekends and some evenings)

What You’ll Do:

• Respond to travel and lifestyle requests via phone and email in both Arabic and English
• Arrange bookings for hotels, villas, cruises, transfers, flights, and more
• Deliver top-tier service that leaves a lasting impression
• Promote exclusive offers and lifestyle perks
• Work closely with trusted suppliers and global partners
• Keep detailed records to ensure a smooth member experience
• Build real connections with members - you’re not just a voice on the phone!

What We Offer

• Start Date: July 2025
• Contract Duration: Fixed-term (until August 2025) with potential to extend or become permanent
• Fully Remote working environment (Terms & conditions apply)
• Full training & mentoring provided
• Be part of a friendly, global team passionate about what they do

Requirements

Key Skills & Attributes:

• Fluency in Arabic and English (written and verbal)
• A recent graduate or someone with 1–2 years’ experience in customer service, hospitality, or travel
• Strong communication skills and a passion for helping people
• Ability to multitask in a fast-paced, high-volume environment
• Comfortable using online platforms, tools, and systems
• A flexible, proactive, and can-do attitude
• Willingness to work shift patterns, including weekends and evenings (rotational shifts)
• Access to a quiet, reliable home working set-up (laptop provided)

Guidelines for Hybrid/Home Office option:

• Please note that if you live within a commutable distance of the London office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be complete

Benefits & Rewards

Ourpeopleareattheheartofthebusiness,andwehaveacultureofrecognitionandrewardboththroughregularappraisalsbutalsoannualExtraMileAwardswherewecelebratethosewhohavegonethatextramileintheirrole.WealsoencourageallourstafftoincorporatetheiraspirationsandinterestsintotheircareeratTenandwearethereeverystepofthewayinsupportingdevelopment.

• Acompetitive salarydepending on experience, plus a performance-based bonus.
• Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
• Remote Working Holidays- possibilities to Travel and Work anywhere in the world!
• Employee Discounts.Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, andinclusive Team, with diversity at its core.
• Genuinecareer opportunitieswithin a dynamic and international company.

WhoAreWe

Tenisaleadinglifestyleandconciergecompanyhelpingourclientsdiscover,organise,enjoyandgetthemostfromlife.Wepartnerwithglobalfinancialinstitutionsandotherpremiumbrandstoattractandretainwealthandmassaffluentclients.EstablishedintheUKin1998andwithover25yearsofexperience,Tenoperatesinover20citiesworldwide,inover26languages,with65%ofourworkforcegloballydistributedandispubliclylistedontheLondonStockExchange('TENG').WewerethefirstconciergebusinesstobeawardedtheBCorpcertificationintheUKin2023.

Ten’sstrategyfocusesonfourkeyareas:deliveraworld-classmemberexperience,investintechnology,expandcontractswithnewandexistingclientsaswellasdevelopourfootholdinnewmarketsbyleveragingourmarket-leadingserviceproposition.

AtTen,you’llbepartofaglobal,dynamic,andinclusiveteam,withdiversityatitscoreandendlessopportunitiesforgrowth.

Joinusandexperienceaworkplacewhereyoucantrulythrive.

CommitmenttoDiversity

Weencouragediversephilosophies,cultures,andexperiences.Weappreciatediversityandarededicatedtocreatinganinclusiveworkenvironmentforouremployees.ThisideaunitestheteamsatTEN.Allaspectsofourrelationship,includingthedecisiontohire,promote,discipline,orterminate,willbebasedonmerit,competence,performanceandbusinessneeds.

“Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes.”

Be part of the magic behind world-class experiences. Join Ten Group and help us create extraordinary moments.