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A leading multi-cultural company in the education sector is seeking a driven Customer Advisor. The role involves providing exceptional service to prospective and current students, guiding them through the enrolment process, and meeting quality targets. Fluent Arabic is mandatory, with French being a plus. Previous sales experience is required.
An expanding multi-cultural company in the education sector
Responsibilities
Main duties:
Identify prospects and assist current students
The Role:
– Provide excellent customer service to new and existing students
– Offer students guidance and advise throughout the course enrolment process
– Convert prospects into students
– Work towards quality-based targets and KPIs
– Data inputting for internal reports and accurate student database
Candidate's Profile
– Fluent in Arabic (both written and verbally) – Mandatory
– Also fluent in French – Ideal
– Previous experience sales or business development – Required
– Strong communication and relationship building skills
– Driven candidate with positive attitude
– IT literate including CRM