Arabic speaking Client Services Associate

JR United Kingdom; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established international bank is seeking an Arabic-speaking Client Services Associate to join its team in Slough. The role involves assisting with client onboarding, maintaining client relationships, and ensuring smooth day-to-day operations within financial services. Ideal candidates will have prior banking experience, strong organizational skills, and be fluent in both Arabic and English.

Qualifications

• Experience in customer service or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes.
• Highly organised and proficient in MS Office.

Responsibilities

• Assisting with client onboarding and KYC reviews.
• Supporting the relationship team with diary management.
• Handling client requests via phone/email.

Skills

Fluency in Arabic

Fluency in English

Client-oriented

Organisational Skills

Education

Experience in private banking

Experience in customer service

Tools

MS Office

Banking systems

Job description

Social network you want to login/join with:

Arabic speaking Client Services Associate, slough

col-narrow-left

Client:

Language Matters Recruitment Consultants Ltd

Location:

slough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

col-wide

Job Description:

Job Reference: VN 27748

Job Type: Permanent | Full-time | Office-based

Employment Start Date: ASAP

Location: London, England

A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking, financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.

You’ll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.

Your responsibilities will include:

• Assisting with client onboarding, KYC reviews, and account opening
• Supporting the relationship team with diary management and credit file preparation
• Handling client requests during in-person visits and via phone/email
• Liaising with internal departments to follow up on transactions and card services
• Managing accurate records of client accounts and documentation

About you:

• Fluency in Arabic and English (spoken and written)
• Previous experience in private banking, customer service, or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes
• Highly organised, client-oriented, and able to work with minimal supervision
• Proficient in MS Office and general banking systems

To apply, please send your CV in English and in Word format to Viktoriia.

languagematters is acting as an employment agency in relation to this vacancy.