AR/Credit & Collections Analyst – Pricing Claims

SC Johnson GmbH; Frimley; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Pension

Life cover

Health Insurance

Shuttle bus service

EV charging points

Cycle to Work Scheme

Free onsite Gym with free classes

Job summary

SC Johnson is seeking an AR/Credit & Collections Analyst – Pricing Claims in Frimley, Surrey, within the Customer Financial Services team. The role focuses on reducing open deductions, validating claims, and ensuring correct invoice accruals to meet KPIs.

The ideal candidate is fluent in English with an EU language, has strong numeracy and analytical skills, and experience in Order to Cash. Hybrid 1 day weekly remote work offered, with SOX compliance and Lean process improvements.

Qualifications

• Fluent in spoken English and an EU language.
• Ability to meet deadlines with attention to detail.
• Strong numeracy and analytical skills.
• Previous Order to Cash experience is advantageous.
• Intermediate level in Word, Excel and Outlook.

Responsibilities

• Approve and process claims, invoices, and deductions by customer in a timely manner.
• Investigate price claims and drive process and efficiency improvements.
• Reconcile customer accounts accurately and completely.
• Manage incoming documentation and correspondence.
• Develop and maintain relationships with internal and external customers.
• Analyze and decide on customer credit matters and advise accordingly.
• Escalate disputes promptly and ensure resolution.
• Follow the DoA matrix and SOX requirements for AR processes.
• Participate in Lean improvements and cross-functional problem solving.
• Perform ad hoc AR activities and reporting.
• Cover for other CFS functions when needed.

Skills

Fluent English

EU language

Strong numeracy

Analytical skills

Word Excel Outlook

Team player

Tools

Excel

Outlook

Word

Job description

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

AR/Credit & Collections Analyst – Pricing Claims • Location: Frimley , Surrey • Function: Accounts Receivable - Shared Service Centre This role does not offer international relocation This role is eligible to work from home 1 day a week This role is to work within the Customer Financial Services department (AR Credit & collections) to improve SCJs financial performance by reducing open deductions, speeding up validation of claims and ensuring accurate allocation of customers’ invoices to the correct accrual; All in line with departmental KPIs targets.

RESPONSIBILITIES

• Ensure timely approval and processing of claims, Invoices and deductions by customer.
• Conduct thorough investigation of price claims Drive process changes as well as Efficiency & Effectiveness improvements
• Ensure customers account reconciliation are completed and accurate
• Manage incoming documentation
• Develop, maintain and improve relationships with internal and external customers
• Analysis, decisions and recommendations of customer’s credit related matters
• Timely escalation and resolution of disputes
• Follow established Delegation of Authority (DoA) matrix and guidelines
• Comply with Sarbanes & Oxley (SOX) requirements for Accounts Receivable processes
• Take active part in process improvements through Lean methodology approach and cross-functional problem-solving matters
• Perform Ad Hoc Accounts Receivable activities and Reporting
• Cover/backup for other CFS functions

Experience you'll bring

Must be fluent in spoken & written English and an EU language Ability to work to deadlines and have an attention to detail Strong numeracy & analytical skills Previous experience in an Order to Cash role would be an advantage Intermediate level in Word, Excel and Outlook Team player & collaborative approach

Behaviors you'll need

• Excellent communication and interpersonal skills
• Ability to make things happen with strong sense of ownership
• Demonstrate adaptability & flexibility in fast paced changing environment
• Lean Mindset (continuous improvements)

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times
• +4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations
• EV charging points and Cycle to Work Scheme
• Free onsite Gym with free classes

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

If you have any questions, please let us know by contacting us at [e-mail].