April 29, 2025 Service Engineer - Separation Equipment -Bristol Bristol , United Kingdom

GEA Group; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is searching for a dedicated Field Service Engineer to join their dynamic team. In this UK-based role, you will travel across the Gloucester, Bristol, and Swindon areas, performing maintenance and repairs on advanced separation equipment. This position offers the opportunity to enhance your technical skills while providing exceptional customer service. You will be responsible for ensuring all tasks are completed efficiently and effectively, maintaining high standards of quality and safety. If you are a proactive team player with a strong mechanical background, this role is perfect for you.

Qualifications

• Qualified to a minimum City & Guilds standard in Mechanical Engineering.
• Strong mechanical knowledge is essential; electrical knowledge is a distinct advantage.

Responsibilities

• Carry out maintenance, service, and repair work on SFT separation equipment.
• Ensure timely and efficient completion of all site service tasks.

Skills

Mechanical Engineering

Customer Service

Health and Safety Practices

Microsoft Office (Word, Excel)

Problem-Solving

Communication Skills

Teamwork

Education

City & Guilds in Mechanical Engineering

Technical or Process Engineering Background

Tools

SFT Separation Equipment

Heavy Equipment

Job description

Unit 12 &13 Eagleswood Business Park, Bristol BS32 4EU

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.

We are currently seeking a dedicated and professional Field Service Engineer to join our team. This UK field-based role will involve regular travel across the Gloucester, Bristol, and Swindon areas, with overnight stays and substantial travel required. The role will also include participation in an on-call rota, covering one weekend in every eight.

Key Responsibilities:

Carry out maintenance, service, and repair work on SFT separation equipment at customer sites, as assigned by the office.

Ensure timely and efficient completion of all site service tasks, keeping customers informed throughout the process.

Prepare thoroughly for all site visits by ensuring all necessary parts, tools, and equipment are available and in good working condition.

Use correct working methods and ensure all special tooling is safe, clean, and operational.

Clearly communicate with customers, particularly when issues arise that may affect costs, performance, or the operational life of their equipment.

Support workshop operations by assisting with service and repair tasks when required.

Maintain clean and tidy working areas, both on-site and in the workshop, upon completion of tasks.

Ensure proper disposal of waste in line with customer and company guidelines.

Professional Conduct & Customer Service:

Act professionally, courteously, and in a business-like manner at all times to positively represent the company and deliver exceptional customer service.

Build and maintain effective relationships with customers and promote the company and its values in every interaction.

Reporting & Administration:

Complete all required reports accurately and promptly, in line with company procedures.

Communicate daily movements clearly to the Service Coordinator.

Report any damage to tools, equipment, or vehicles in a timely manner.

Equipment & Vehicle Responsibility:

Take responsibility for the care and maintenance of company-supplied equipment, including the service vehicle.

Ensure all equipment and vehicles are maintained according to manufacturer and lease company guidelines.

Additional Expectations:

Be available for necessary overtime to meet customer timeframes.

Be available to work weekends as required to support business needs.

Attend and contribute to regular engineering team meetings.

Remain flexible and adaptable to support a dynamic and fast-paced working environment.

Aspire to increase your knowledge of company products and services.

Gain hands-on experience and training to enhance your understanding of all aspects of separation equipment and processes.

Qualified to a minimum City & Guilds standard in Mechanical Engineering (or equivalent).

Strong mechanical knowledge is essential; electrical knowledge is a distinct advantage.

Solid understanding of health and safety practices in the workplace.

Background in technical or process engineering.

Ability to work carefully, methodically, and safely, both independently and as part of a team.

Proficient in the use of Microsoft Office applications, particularly Word and Excel.

Capable of working to tight deadlines while maintaining high standards of quality and safety.

Strong written and verbal communication skills.

A proactive and flexible team player, with the confidence and discipline to work independently both on-site and in the workshop.

Comfortable in a fast-paced, changing environment, with the ability to adapt quickly to new challenges.

Competent in the safe operation of heavy equipment, with knowledge of basic lifting and slinging techniques.

Physically capable and experienced in meeting the demands of a hands-on, physically demanding role.

Must have the legal right to work in the UK.