Apprenticeships at ASSA ABLOY UKI

ASSA ABLOY; Willenhall; On-site; GBP 12,000 - 18,000; Full time

Job summary

ASSA ABLOY offers various apprenticeship roles at its Willenhall site, enabling you to develop necessary skills while gaining qualifications. Positions include Engineering, Software Development, Technical Customer Service, and more. Candidates will learn from experienced colleagues, engage in practical tasks, and contribute to customer satisfaction while earning a wage.

Benefits

Earn while you learn

Opportunity to learn from experienced colleagues

Comprehensive service training

Qualifications

• Keen interest in chosen field.
• Self-motivated and hardworking.
• Logical, methodical approach to problem-solving.

Responsibilities

• Learn job-specific skills while working in various apprenticeship roles.
• Assist engineers and install products according to project parameters.
• Engage in software support for customer service and technical assistance.

Skills

Attention to detail

Problem-solving

Analytical skills

Customer service

Teamwork

Education

Grade 9-4 qualifications in Maths and English

Job description

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Apprenticeships at ASSA ABLOY UKI, Willenhall

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Client:

ASSA ABLOY

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0e4251d375bf

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

At ASSA ABLOY Opening Solutions UK & Ireland, we are passionate about our Early Talent. With this in mind, we ensure we offer a variety of Apprenticeship roles across the whole of our business.

Apprenticeships are a fantastic way to learn and develop work-based skills all in one place.

Do you want to kick-start your career in an innovative multi-national organisation with exciting projects, whilst gaining your qualifications? Our apprentice programme offers exactly that!

We are seeking to appoint several apprentices within our Portobello site, Willenhall, WV13 3PW across the following areas, the description gives you an idea of what the future role will be:

Engineering:As there is an increase in semi-automated cells & processes in production this will open up opportunities for apprentices to be trained in fault diagnosis, problem solving and identifing new opportunities in manufactuing practices. The role would also involve solution provision to increase production efficiency.

Software Development/ Programming:You will learn how to help us provide an outstanding service for customers. Working in a small team, you will learn a wide range of skills including software support for our Digital Access Solution systems, reporting and report development, customer service and technical software support.

Service and Installation:You will learn how to help us provide an outstanding installation service for customers. Assisting the Product Installation and Service Engineers you will learn a wide range of skills including how to install products in accordance with the agreed project parameters, overcome any technical onsite issues, carry out pre-emptive site surveys and more.

Technical Customer Service:You will learn how to ensure that our customers receive 100% customer satisfaction in relation to return and repair enquiries, alongside learning mechanical and electrical engineering through on the job training in the repair procedures of our portfolio of electromechanical and digital access solutions.

Customer Services:You will have opportunities to learn and manage the order process for all customers, providing a comprehensive service surrounding products, services, orders and general enquiries. You will be trained and strive to offer a service that is perceived by customers and consumers as world class, consistently ensuring timely and efficient solutions and advice and striving for continuous improvement.

Supply Analyst :Are you analytical and like working with data? you will learn how to analyse stock levels and forecast for future customer requirements.

As part of your apprenticeship journey will have the opportunity to:

• Learn from experienced colleagues
• Develop job-specific skills
• Earn whilst you learn

During your apprenticeship, you will:

• Be required to attend college/ training to fulfil the academic apprenticeship criteria
• Be responsible for your own daily activities and prioritisation of tasks and workload
• Develop a good working relationship with both external and internal customers

We are looking for individuals who:

• Have a keen interest in their chosen field.
• Are passionate and have enthusiasm to take on new skills and develop fresh new ideas.
• Have the equivalent Grade 9-4 qualifications in Maths and English
• Are self motivated and hard working
• Have a logical, methodical approach to problem solving
• Have good attention to detail and high level of accuracy.
• Are able to work under pressure and meet deadlines

Our Apprenticeship programmes are a fantastic way to open the door to your career and with multiple opportunities and experiences available our programmes are exactly what you're looking for!

We understand that early talent are the rising stars and leaders of the futures and can make a real impact within our teams!

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.