Apprenticeship & Training Solutions Lead

Dovetail and Slate; Crewe; On-site; GBP 25,000 - 32,000; Full time

Job summary

Dovetail and Slate Limited in Crewe is seeking a proactive, customer-facing professional to grow apprenticeship and staff training services. You will contact new employers, support existing customers, and help set up apprenticeship accounts and paperwork.

Key tasks include identifying employers, attending networking events, maintaining accurate records, and coordinating with internal teams to resolve queries. DBS checks and a driving licence are required where applicable.

Qualifications

• Experience in a similar customer facing role.
• Understand business needs, apprenticeships and staff training.
• Experience in at least two areas: business planning, marketing, sales, or customer databases and networking.
• Good communication, organisation and Microsoft Office skills; able to work independently and with others.
• Full UK driving licence and right to work
• Completion of an enhanced DBS check with barred list information before starting.

Responsibilities

• Contact new employers to discuss apprenticeships and training.
• Keep in touch with existing customers and offer further support.
• Help employers set up apprenticeship accounts and complete paperwork.
• Find employers offering work placements and pass details to the placement team.
• Attend networking events and explain the services available.
• Keep customer records updated and work with internal teams to resolve queries.

Skills

Customer facing

Sales

Networking

Communication

Microsoft Office

Independent worker

Tools

Microsoft Office

Job description

Dovetail and Slate Limited in Crewe is seeking a proactive, customer-facing professional to grow apprenticeship and staff training services. You will contact new employers, support existing customers, and help set up apprenticeship accounts and paperwork.

Key tasks include identifying employers, attending networking events, maintaining accurate records, and coordinating with internal teams to resolve queries. DBS checks and a driving licence are required where applicable.