Apprenticeship Outcomes Officer

University of the Built Environment; Reading; Hybrid; GBP 31,000; Full time

Job summary

A leading educational institution in the UK is seeking an Apprenticeship Outcomes Officer to assist in monitoring apprentices' progress and support their journey. This full-time role requires strong organisational skills and digital proficiency, particularly with MS Office. You will be responsible for planning and reviewing activities with a caseload of apprentices, making a significant impact on their education and success. The position offers a competitive salary and a supportive work environment.

Benefits

Flexible working arrangements

Generous holiday allowance

High levels of employee engagement

Qualifications

• Experience monitoring and reviewing learner/apprentice progress.
• Experience supporting learners/apprentices in identifying and setting SMART targets.
• Strong planning and organisational skills are essential.
• Confident in digital skills, especially with MS Office.

Responsibilities

• Schedule and undertake high-quality progress monitoring for apprentices.
• Monitor apprentice participation in off-the-job training.
• Maintain accurate records of apprentice progress.

Skills

Monitoring learner/apprentice progress

Setting SMART targets

Planning and organisational skills

Digital skills (MS Office)

Tools

MS Office (Teams, Outlook, Word, Excel, PowerPoint)

Job description

Overview

Apprenticeship Outcomes Officer

Full time (35 hrs/wk), fixed term for up to 9 months (maternity cover).

Split place of work between Horizons (Reading, Berkshire) and Home with up to 30 days per year spent at our Horizons office.

Salary £30,942 pa plus benefits.

We have an exciting opportunity for an enthusiastic individual to join our busy and fast-paced Apprenticeships Team. As an Apprenticeship Outcomes Officer, you will play a key part in the apprentice’s journey, assisting with progress reviews and setting targets to ensure they achieve their full potential. You will have the opportunity to support both students and employers, maintaining accurate records of the apprentice’s progress and ensuring that the requirements of apprenticeship funding are met.

This is a fantastic opportunity for someone looking to make a real difference to the overall student experience, offering support and motivation throughout the completion of their apprenticeship.

Your accountabilities and responsibilities include:

• Schedule, plan for and undertake high-quality progress monitoring and review activity for an allocated apprentice caseload
• Monitor apprentice’s participation in off-the-job training
• Maintain accurate records of apprentice progress and other factors within each allocated apprentice’s e-portfolio
• Contribute to apprentice on-boarding activities
• Support the implementation of outstanding Safeguarding practice

Our main requirements:

• Experience monitoring and reviewing learner/apprentice progress
• Experience supporting learners/apprentices in identifying and setting SMART targets
• Strong planning and organisational skills
• Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment

Vacancy closes on Wednesday 15 October 2025 at 17:00.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.