Apprenticeship Enrolment Coordinator (Maternity Cover)

The City of Liverpool College; West Kirby; Sur place; GBP 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pension Scheme

Annual leave

Health & Wellbeing support

Cycle to Work

Staff discounts

Résumé du poste

The City of Liverpool College is seeking an Apprenticeship Enrolment Coordinator (Maternity Cover) to manage enrolment processes for apprentices and employers, from initial assessment to onboarding. The role demands strong administration, data accuracy, and the ability to work with curriculum teams, MIS, and funding rules.

You will be the primary contact for apprenticeship enrolment, coordinate start dates and inductions, and ensure funding is secured via the Digital Apprenticeship Service prior

Qualifications

• 3 years administration experience preferably within a further education/training environment.
• Experience of data input, data correction and data extraction and preparation of performance purposes.
• Excellent ICT skills including proficient use of Microsoft Office and Student Records Systems.
• Well organised with experience of working in a customer-oriented environment.
• Excellent presentation and written communication skills.
• Excellent time management and prioritisation skills.
• Ability to manage conflicting priorities.
• Ability to build and maintain strong rapport with wide range of stakeholders.

Responsabilités

• Support the administrative processes within the apprenticeship delivery team.
• Coordinate the enrolment process for new apprentices.
• Provide timely and accurate data relating to the enrolment process for apprenticeships.
• Produce reports to inform the Apprenticeship Progress Boards and Curriculum Planning, identifying trends and themes in starts.
• Assist in the production of performance reports for the apprenticeship delivery function.
• To liaise with relevant business teams relating to Enrolment processes including the College’s Funding and Compliance Team.
• Maintain an up-to-date knowledge of guidance and regulations including the apprenticeship funding rules.
• Ensure data accuracy and integrity, correcting ILR rule violations and supporting the completion technical (PDSAT) funding reports.
• Work with curriculum colleagues to ensure apprentices’ start dates and inductions are coordinated.
• To support in preparation work for internal and external audit in relation to systems and data audits.
• Provide general administrative cover for the wider team during holiday periods.
• Act as a liaison with external organisations in relation to the administration and compliance processes of the team taking ownership for issue resolution and escalation.
• To liaise with relevant apprenticeship, business development, and curriculum colleagues taking ownership for issue resolution and escalation as appropriate.

Connaissances

Administration experience

Data input

Microsoft Office proficiency

Time management

Communication skills

Organised

Stakeholder liaison

Outils

Microsoft Office

Student Records System

Description du poste

Apprenticeship Enrolment Coordinator (Maternity Cover)

Application Deadline: 19 October 2026

Department: Apprenticeships

Employment Type: Fixed Term Contract

Location: Liverpool

Compensation: £27,598 - £29,911 / year

Description

Job Title: Apprenticeship Enrolment Coordinator (Maternity Cover)

Department: Apprenticeships

Salary: £27,598-£29,911 (Pro rata)
Job Type: Fixed Term until 21st March 2027, 35 hours per week
Responsible for coordinating the enrolment process for all apprentices studying at the College, we are looking for an Enrolment Coordinator to join our growing and ambitious Apprenticeship Team. You will be the main point of contact for apprenticeship enrolment for internal staff including curriculum colleagues, skills coaches and MIS support teams. We are looking for a confident, results-driven coordinator who will bring experience and enthusiasm to a growing team. You will enjoy being part of a fast-paced office, be motivated to exceed your targets and want to be part of the departments’ continuing success story.

You will co-ordinate the enrolment and sign up process for employers and apprentices from initial assessment through to onboarding, working with external and internal stakeholders to ensure apprentices are enrolled in a timely manner. This includes ensuring that apprentices are suitably qualified for the course they are registering for, that all apprenticeship funding is secured via the Digital Apprenticeship Service prior to the apprentice’s start.

This role is suitable for someone who is well organised, process driven and can communicate easily with colleagues, apprentices, and external stakeholders at all levels. You will have administration experience and ideally you will have experience of apprenticeships and enrolment systems.

This post will cover a wide variety of delivery areas and is crucial to the continuing success of the college’s apprenticeship cohort. The post holder will join a growing and dynamic team supporting a variety of functions within Apprenticeships and Commercial delivery committed to continuous improvement and business growth.

Key Responsibilities

1. Support the administrative processes within the apprenticeship delivery team.
2. Coordinate the enrolment process for new apprentices.
3. Provide timely and accurate data relating to the enrolment process for apprenticeships.
4. Produce reports to inform the Apprenticeship Progress Boards and Curriculum Planning, identifying trends and themes in starts.
5. Assist in the production of performance reports for the apprenticeship delivery function.
6. To liaise with relevant business teams relating to Enrolment processes including the College’s Funding and Compliance Team.
7. Maintain an up-to-date knowledge of guidance and regulations including the apprenticeship funding rules.
8. Ensure data accuracy and integrity, correcting ILR rule violations and supporting the completion technical (PDSAT) funding reports.
9. Work with curriculum colleagues to ensure apprentices’ start dates and inductions are coordinated.
10. To support in preparation work for internal and external audit in relation to systems and data audits.
11. Provide general administrative cover for the wider team during holiday periods.
12. Act as a liaison with external organisations in relation to the administration and compliance processes of the team taking ownership for issue resolution and escalation.
13. To liaise with relevant apprenticeship, business development, and curriculum colleagues taking ownership for issue resolution and escalation as appropriate.

Skills, Knowledge and Expertise

Essential:

1. 3 years administration experience preferably within a further education/training environment.
2. Experience of data input, data correction and data extraction and preparation of performance purposes.
3. Excellent ICT skills including proficient use of Microsoft Office and Student Records Systems.
4. Well organised with experience of working in a customer-oriented environment.
5. Excellent presentation and written communication skills.
6. Excellent time management and prioritisation skills.
7. Ability to manage conflicting priorities.
8. Ability to build and maintain strong rapport with wide range of stakeholders.
9. Commitment to taking ownership for resolving issues.
10. High level of interpersonal and communication skills.
11. Positive personality – self-motivated.
12. Clear personal commitment to meeting and surpassing customer expectations

Desirable:

1. Knowledge of education funding regulations and audit requirements.
2. Experience of the Digital Apprenticeship Service (DAS).
3. Experience of working within an apprenticeships team.
4. Experience of co-ordinating and tracking administrative processes to ensure high
   levels of performance.
   
   

Please Note
This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.

Benefits

Why Join The City of Liverpool College?

Benefits of working at the College
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Pension SchemeYou'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.

Leave entitlementUp to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Employee Benefit PlatformAs part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.

Health and Wellbeing
As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.

You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

Travel
We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.

Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits
Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.