Apprentice Water Network Technician

TN United Kingdom; Otterbourne; On-site; GBP 20,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Water Network Inspector, where you will play a crucial role in ensuring the efficient management of water distribution. This is a fantastic opportunity to develop technical skills and gain a Level 3 BTEC NVQ while working alongside a dedicated mentor. You'll be involved in key tasks such as planning network shutdowns, managing emergency responses, and ensuring customer satisfaction. With a competitive salary and a range of benefits, this role offers a pathway to a rewarding career in the water industry. Don't miss the chance to make a lasting impact in a vital sector.

Benefits

Company and performance-related bonus

Generous pension with up to 11% company contribution

Life assurance payment equal to four times your annual salary

Health benefits through a Cash Plan

Two paid community volunteering days a year

25 days annual holiday

Perkbox benefits offering discounts and savings

Study support for job-related qualifications

Competitive maternity leave

Flexible return to work options

Qualifications

• GCSE Maths and English Grade 4/C or above is essential.
• Strong communication and collaboration skills are required.

Responsibilities

• Provide courteous service to customers and manage water supply disruptions.
• Act as the first point of contact during emergencies and ensure network integrity.

Skills

Communication

Collaboration

Attention to Detail

Problem Solving

Education

GCSE Maths and English Grade 4/C or above

Job description

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Client:

Southern Water

Location:

Otterbourne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f31db6fc365d

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Closing Date

Job Title: Apprentice Water Network Inspector

Location: The base location for this role is Otterbourne but this role will require you to travel across the Hampshire area.

Contract Type: Permanent

Hours: 37 hours per week, Monday - Friday

Salary: £19,160 per annum

Timelines: EXTENDED application deadline is Sunday 18th May and all candidates will have received an update on their application by Friday 23rd May. We will be holding assessment centres in June and the successful candidates will commence their role in September 2025.

Job Overview

Southern Water are currently looking for several Apprentice Water Network Inspectors to join our team in Hampshire!

Our Water Network Inspectors are at the frontline of our organisation, ensuring that Customers are supported and receive an excellent service while we complete works. Water Network Inspectors play a vital role in ensuring the safe, effective and efficient management and operation of the water distribution network to minimise the risk of bursts and discolouration during emergencies and planned work.

As an Apprentice Water Network Inspector, duties that you’ll undertake with the full support of a dedicated Mentor and Line Manager can include but aren’t limited to:

• Providing a courteous and efficient service to all customers ranging from domestic users to large industrial companies.
• Plan, organise and execute shutdowns to the water network system so that disruption to the customer is minimised and where possible the supply is maintained.
• Acting as key liaison with Network Management Co-ordinators to ensure latest position on network status is documented and understood in respect to property minutes target.
• Acting as 1st point of contact during emergencies both in and out of hours; determine course of action to be taken escalating where necessary.
• Provide and manage alternative water supplies in the event of interruptions to supply or during an emergency.
• Work with our water network control team and be aware of ongoing changes in the network system following installation of District Meters & Pressure Reducing Valves.
• Ensure that the integrity of both Reservoir Zones and District Metered areas are maintained at all times (valve podding), and the processing of all change notes is up-to-date.
• Carry out Trunk Main inspections, to ensure integrity of the distribution system and to identify any deficiencies associated with these mains.

Training Overview

This programme will support you in developing the technical knowledge required to undertake duties as a Water Network Inspector and by completion of the programme you will have a thorough understanding of the specific context at Southern Water. At the end of your programme you will gain a Level 3 BTEC NVQ as a Water Industry Network Technician.

You can view more information about the apprenticeship standard using the following link:

Water industry network technician / Institute for Apprenticeships and Technical Education

Progression

Once qualified, our Water Network Inspectors are well aligned to develop careers as a Technical Coordinator, Water Network Performance Manager or Technician.

Equally, we support our staff to make internal moves within the organisation if they discover an alternative area of passion they wish to pursue!

About You

The successful candidate will ideally have the following:

• GCSE Maths and English Grade 4/C or above.
• A good communicator, collaborator and team player
• Keen to learn and operate complex processes with high quality controls.
• Excellent attention to detail

Package

This role will be full time Monday to Friday. You will predominantly be site-based and will also attend classroom-based learning sessions 1 day per week.

We are offering a salary of £19,160 as well as other benefits including:

• Company and performance-related bonus

• Generous pension with up to 11% company contribution

• Life assurance payment equal to four times your annual salary

• Health benefits through a Cash Plan

• Two paid community volunteering days a year

• 25 days annual holiday

• Perkbox benefits offering discounts and savings on several products and experiences

• Study support may be available for job-related qualifications

• We offer competitive maternity leave and flexible return to work options

Why Southern Water?

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.

At Southern Water, diversity and inclusion are core values. We actively encourage applications from all backgrounds and are committed to fostering an environment where every individual is empowered to succeed.

This is more than a role; it’s an opportunity to lead, innovate, and make a lasting impact. Apply now to be part of our transformational journey.