Apprentice Trade Counter Sales Person

Howdens; West Suffolk; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading kitchen supplier in the UK is offering an apprenticeship as a Trade Counter Sales Person. The role involves providing excellent customer service while learning about products and building relationships. You will have training from experienced staff and opportunities for professional development. This position offers paid holiday and staff discounts.

Benefits

Paid holiday entitlement

Team incentives and outings

Staff discount on products

Qualifications

• Looking for people with a willingness to learn new skills in a customer-facing environment.

Responsibilities

• Provide potential and existing customers with the highest level of customer service.
• Process sales for customers using in-store payment systems.
• Maintain up-to-date product and industry knowledge.
• Communicate and build relationships with a variety of customers.

Skills

Ability to build strong relationships

Excellent attention to detail

Effective planning and organising abilities

Capability to prioritise and organise own workload effectively

Strong desire for continuous personal and professional development

Education

The right to work in the UK

Job description

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Client:

Howdens

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1843caec15f8

Job Views:

15

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Join Howdens and Launch Your Career as an Apprentice Trade Counter Sales Person

At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023.

The Opportunity: Apprentice Trade Counter Sales Person

Responsibilities:

As a Trade Counter Sales Person, you will play a pivotal role as front of house in the depot, greeting trade customers and end consumers and dealing with their enquiries.

Your key responsibilities will include:

• Provide potential and existing customers with the highest level of customer service
• Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements.
• Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business
• Maintain up to date product and industry knowledge
• Gaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot
• Developing long term collaborative relationships with customers
• Handling incoming and outgoing stock

Requirements:

We are looking for people with the following qualities who want to learn new skills in a customer facing environment:

• Ability to build strong relationships
• Excellent attention to detail
• Effective planning and organising abilities
• Capability to prioritise and organise own workload effectively
• A strong desire for continuous personal and professional development.
• The right to work in the UK and related evidence

The Apprenticeship:

• Training provided by our in-house Learning & Development Team
• Support from external training providers
• A 15-month program, including a minimum 12-month learning period and end-point assessment
• Apprentices without Level 1 English and maths qualifications will be supported in achieving this level before undertaking the Level 2 English and maths test for the end-point assessment and apprenticeship completion

Rewards and Benefits:

We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive:

• Paid holiday entitlement.
• Team incentives and outings.
• Staff discount on Howdens products

About Us:

Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.