Apprentice Telesales/Business Developer (Worcester)

Getting In Limited; Worcester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Apprentice Telesales/Business Developer in Worcester. This role offers a unique opportunity to gain valuable skills in customer service and sales while working in a supportive environment. You will be responsible for managing customer accounts, generating leads, and promoting products. With a focus on collaboration and personal development, this position provides comprehensive training and a clear pathway for career progression. If you are ready to embark on an exciting journey in the building trade, this apprenticeship could be the perfect fit for you!

Qualifications

• Customer service practitioner apprenticeship with training in communication and IT skills.
• Attention to detail and organisation are key for managing customer accounts.

Responsibilities

• Provide exceptional customer service and support to the sales team.
• Develop long-term relationships with customers and manage accounts effectively.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Administrative skills

Number skills

Team working

Creative

Patience

Education

Level 1 English and Maths

Level 2 English and Maths

Job description

Apply to: Apprentice Telesales/Business Developer (Worcester)

Learning Provider: Delivered by STAFF SELECT LTD

Employer: HOWDEN JOINERY LIMITED

Vacancy Description

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships within the building trade.
• Maintain up-to-date product and industry knowledge.
• Use creative marketing materials to promote Howdens products, depot events, and sales periods to new and existing customers.
• Keep in touch with both leading bank depots regularly via the telephone and using our customer engagement messaging tool.
• Develop long-term collaborative relationships with customers.
• Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls.
• Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date, and stock requirements.

Key Details

Vacancy Title: Apprentice Telesales/Business Developer (Worcester)

Employer Description: Howdens Joinery, a trade-only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment by Her Majesty the Queen 2015 for our quality and excellence. At Howdens we invest in our people and provide thorough on-the-job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.

Vacancy Location: Units 4, & 5, Countrywide Trading Estate Sherriff Street WR4 9AB

Wage Frequency: Custom

Number of Vacancies: 1

Vacancy Reference Number: 1000306230

Key Dates

Apply From: 03/03/2025

Closing Date For Applications: 2025-03-30 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-31 00:00:00

Training

Training to be Provided

• Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
• Training provided by an in-house Learning & Development Team. Support from an external training provider.
• 15-month programme including a minimum 12-month learning period plus end point assessment.
• Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem-solving skills
• Administrative skills
• Number skills
• Team working
• Creative
• Patience

Apply Now