Apprentice Telesales/Business Developer (Kenilworth)

Getting In Limited; Kenilworth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Telesales/Business Developer, where you'll gain invaluable experience in customer service and sales. This role offers a unique opportunity to work closely with customers in the building trade, enhancing your communication and organizational skills while contributing to a successful sales team. With a commitment to training and career progression, you'll be supported throughout your apprenticeship journey, ensuring you develop the skills needed to thrive in a dynamic environment. If you're eager to learn and make a difference, this is the perfect opportunity for you.

Qualifications

• Customer Service Practitioner Level 2 Apprenticeship qualification required.
• Training provided by in-house and external teams.

Responsibilities

• Provide excellent customer service and support sales team.
• Develop long-term relationships and manage customer accounts.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Team working

Creative

Patience

Education

Level 1 English and maths

Level 2 English and maths tests

Job description

Apply to: Apprentice Telesales/Business Developer (Kenilworth)

Vacancy Description

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships within the building trade.
• Maintain up-to-date product and industry knowledge.
• Use creative marketing materials to promote Howdens products, depot events, and sales periods to new and existing customers.
• Keep in touch with both leading banks depots regularly via the telephone and using our customer engagement messaging tool.
• Develop long-term collaborative relationships with customers.
• Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls.
• Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date, and stock requirements.

Key Details

Vacancy Title: Apprentice Telesales/Business Developer (Kenilworth)

Employer Description: Howdens Joinery, a trade-only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment by Her Majesty the Queen in 2015 for our quality and excellence. At Howdens, we invest in our people and provide thorough on-the-job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network.

Vacancy Location

Unit 5, The Bridge Works Farmer Ward Road CV8 2DH

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000305178

Key Dates

Apply From: 26/02/2025

Closing Date For Applications: 2025-03-20 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-24 00:00:00

Training

• Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
• Training provided by an in-house Learning & Development Team.
• Support from an external training provider.
• 15-month programme including a minimum 12 month learning period plus end point assessment.
• Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship.

Learning Provider

STAFF SELECT LTD

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Creative
• Patience

Apply Now