Apprentice Telemarketer

TN United Kingdom; Chelmsford; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading company in Essex is seeking an Apprentice Telemarketer to join their dynamic team. This role offers a Level 3 Technical Sales apprenticeship, providing valuable experience and skills in generating business opportunities. You will be responsible for making outbound calls, engaging clients, and presenting tailored solutions. Full training and support will be provided to help you succeed in this evolving industry.

Benefits

Full training and support to gain apprenticeship qualification

Hands-on experience

Career development opportunities

Supportive and friendly working environment

Competitive apprenticeship salary

Qualifications

• Natural ability to create rapport and build trust over the phone.
• Resilient and tenacious with a results-driven mindset.
• Excellent communication, listening, and negotiation skills.

Responsibilities

• Proactively make outbound cold calls to potential business clients.
• Engage decision-makers in strategic business conversations.
• Build and maintain strong relationships to nurture prospects.

Skills

Communication

Negotiation

Resilience

Job description

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Our client is recruiting for an Apprentice Telemarketer to join their team in Essex.

The Level 3 Technical Sales apprenticeship programme that we are offering will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!

The Position

Job Title: Apprentice Telemarketer

Apprenticeship Course: Level 3 Technical Sales

Apprenticeship Duration: 13 months + EPA

Location: Essex, CM3

Working Hours: 9 AM to 5:30 PM – Monday to Friday

About the Role

As a Telemarketer, you will be responsible for generating new business opportunities by making outbound calls to prospective clients. You will create rapport, engage in meaningful business conversations, and identify key pain points related to their managed print and telecom needs. Your ability to understand contractual obligations and propose tailored solutions will be crucial to your success.

Your Responsibilities

• Proactively make outbound cold calls to potential business clients.
• Engage decision-makers in strategic business conversations to understand their needs.
• Identify and fully qualify opportunities by understanding customer pain points and contractual obligations, as well as ensuring they are open to change.
• Build and maintain strong relationships to nurture prospects through the sales pipeline.
• Present the company’s managed print and telecom solutions effectively and persuasively.
• Overcome objections and handle rejections professionally.
• Achieve and exceed set call and appointment targets.
• Work closely with the sales team to schedule meetings and provide insights from calls.
• Schedule meetings in the sales team’s diaries.
• Maintain accurate records in the CRM system, ensuring all prospect interactions are logged.

About ITP

We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training. We’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in contact to help you with the next stage.

The ITP is working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information may be passed on to a third party.

Requirements

• A natural ability to create rapport and build trust over the phone.
• Resilient and tenacious with a results-driven mindset.
• Ability to understand and discuss contractual agreements.
• Excellent communication, listening, and negotiation skills.
• Self-motivated with the drive to consistently achieve targets.

Eligibility Criteria

Individuals must have a valid and eligible residency status to apply for this role.

Benefits

• Full training and support to gain apprenticeship qualification
• Hands-on experience
• Career development opportunities within a growing company
• A supportive and friendly working environment
• Competitive apprenticeship salary