Apprentice Technician

H.R. Owen Head Office; London; On-site; GBP 12,000 - 20,000; Full time

Job summary

H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking an Apprentice Technician at their Ferrari location in London. The role involves servicing, diagnosing, and repairing luxury vehicles, with a strong focus on customer service and innovation. The position offers hands-on training and development within an experienced team.

Qualifications

• Eagerness to learn and passion for luxury industry.
• Strong written and verbal communication skills.
• Ability to multitask and innovate solutions.

Responsibilities

• Assist in service, diagnostic, and repair work.
• Deliver high levels of customer service.
• Communicate effectively with team and clients.

Skills

Organisational skills

Problem-solving skills

Communication skills

Customer service

Attention to detail

Interpersonal skills

Tools

Microsoft Office

Job description

H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking an Apprentice Technician to work with Ferrari, London (Kimber Road). The right candidate will have the focus, dedication and drive to work with the finest cars in the world. An eagerness to learn, great organisational skills and problem-solving skills are all key attributes of our ideal candidate.

The Ferrari Apprentice Technician will be able to assist in carrying out service, diagnostic and repair work. The enormously experienced H.R. Owen Ferrari team will offer support, advice and regular training activities to develop candidates to the highest level possible.

The type of person we are looking for:

• You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
• You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
• You will be able to deliver the highest levels of customer service, while always keeping one eye on the commercial success of the business.
• You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
• You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.