Apprentice Technical Operator

Severn Trent Water; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an apprentice and embark on a rewarding journey in the water industry. This apprenticeship offers a unique blend of hands-on experience and academic achievement, allowing you to contribute to vital services while developing your skills. You will work alongside a dedicated technical operations team, gaining insight into water treatment processes and ensuring safety and quality standards are met. With robust support from mentors and a commitment to your professional growth, this is an exciting opportunity to make a real impact in your community and environment. Apply now to start your career with us!

Benefits

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Sharesave scheme

Dedicated training and development

Retail offers

Family friendly policies

Two paid volunteering days per year

Qualifications

• Level 2 apprenticeship equivalent to GCSE A-C or Grades 4-9.
• Must achieve Functional Skills if GCSEs are not held.

Responsibilities

• Carry out routine operational tasks on treatment works.
• Engage with customers and report any faults or issues.
• Participate in first line maintenance and water sampling.

Skills

Communication Skills

Problem Solving

Adaptability

Team Collaboration

Time Management

Education

GCSEs in English and Maths

Functional Skills Level 1

Job description

Join our operational team as an apprentice and be part of a team that's making a difference every day. Our people and culture are the heartbeat of our success, and we're proud to be in the top 5% of utility companies worldwide for employee engagement. With nearly 10,000 dedicated colleagues, we're looking for more brilliant individuals ready to tackle challenges head-on and turn them into opportunities.

If you're excited to learn, love working outdoors, and are ready to make a real impact, we want you on our team!

LET’S TELL YOU MORE

Apprenticeship Programmes are a great way to earn and learn! Our Apprentice Technical Operator Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent, we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future.

You’ll be supported every step of the way by your line manager and mentor. Working alongside our technical operations team, you’ll work with clean water and apply treatment processes to make it wholesome for the customers we serve every day. You will play a large part in controlling the supply of water to meet the daily demand, meaning you will engage with internal and external customers such as contractors, regulators, colleagues, and our communities. Furthermore, you’ll fault find on treatment processes and assets, receive and store chemical deliveries, assess and optimise energy on site, and carry out site checks for safety, security, and productivity purposes, reporting any faults, issues, and concerns that need escalation.

This apprenticeship standard is Level 2 (equivalent to GCSE A-C or Grades 4-9). If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs, and achieve a Level 1 while continuing to work to a Level 2. This will need to be achieved prior to completion of your apprenticeship.

DRIVING REQUIREMENTS

You will require a Driving Licence & access to your own vehicle before completing your apprenticeship as driving is mandatory for the off-scheme role.

ROLE EXPECTATIONS POST APPRENTICESHIP

Upon successful completion of this programme, you will take up a role as a Technical Operator where you will be able to put your skills to action. You’ll be part of a standby rota and will also be working independently across multiple sites.

WHAT WILL YOU LEARN

• How to carry out routine daily operational tasks on treatment works including treatment processes, security, safety, and housekeeping.
• How to treat water to a wholesome standard, escalating concerns to senior members of staff.
• How to carry out first line maintenance and water sampling.
• How to work safely and report hazards and/or take appropriate action to resolve.
• How to safely disinfect plant, assets, tools, and equipment, which will provide a clean environment for water production.

WHAT WE’RE LOOKING FOR

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We’d love you to be someone with…

• A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions, and who takes pride in their work.
• A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment.
• Ability to quickly prioritise tasks and the initiative to dive head-first into problem-solving.
• Excellent communication and collaboration skills and enjoy working with multiple teams.
• Ability to analyse and interpret information and effectively communicate this to different team members and audiences.
• Ability to travel freely across our patch to visit different sites and travel to meetings and training days.
• Curiosity to learn quickly in a reactive and dynamic working environment.
• Ability to work in all weather conditions to serve our customers and protect the environment.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:

• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year).
• Annual bonus scheme (of up to £1,500, which is subject to eligibility).
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%).
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Dedicated training and development with our Academy.
• Retail offers.
• Family friendly policies.
• Two paid volunteering days per year.

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.

LET’S GO

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Please note, we don’t require a CV or cover letter to complete your application; the system will ask you for this, but you can just upload a blank document.

• Roles close on 14th March 2025.
• Check your diary – face to face assessments will run from 31st March to 30th May 2025.

To find out more about working with us, search #LifeatSevernTrent on social media.

DIVERSITY AND INCLUSION

At Severn Trent, we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent. Click here to find out more.