Apprentice Systems Administrator

www.findapprenticeship.service.gov.uk - Jobboard; Fareham; On-site; GBP 24,000; Full time

Job summary

An educational organization in Fareham is seeking an Apprenticeship Systems Administrator. This role involves administering user accounts, providing technical support, and delivering training to staff and learners. Candidates should have strong communication skills, data capture experience, and GCSE qualifications in Maths and English. The position offers 38 days annual leave and a generous pension contribution.

Benefits

38 days annual leave including Bank Holidays

Generous employer pension contribution

Regular training and development

Qualifications

• Experience in completing accurate data capture.
• Possess excellent communication and customer service skills with stakeholders.
• Stay updated on new legislation and procedures.

Responsibilities

• Administer the set-up of all user accounts, including access rights.
• Provide technical support and training to staff, learners, and employers.
• Maintain a booking and tracking system for training sessions.
• Monitor system health and troubleshoot issues.
• Request purchase orders when needed.

Skills

Data capture

Excellent written and verbal communication

Customer service skills

Education

GCSE Maths and English (Level 9-4 or equivalent)

Job description

Apprenticeship Systems Administrator

Salary: £23,557 FTE

Location: Fareham, Hampshire

Contract Type: Permanent

Hours: 37 hours per week, 52 weeks per year

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

Care to Join Us?

We currently have exciting opportunities for passionate and dedicated Apprenticeship Systems Administrator. The information below provides more detail about the role and you may also wish to learn a little more about working for South Hampshire College Group by viewing the below video.

We offer great benefits including;

• 38 days annual leave (including Bank Holidays)
• Generous employer pension contribution
• Regular training and development.

Duties:

• To successfully administer the set-up of all user accounts, including access rights and passwords
• To input all necessary documents - training plans, certificates onto individual e- portfolios
• To provide full day-to-day technical support including training to staff, learners and employers
• To maintain a booking and tracking system for training sessions working with the Group Heads of Delivery
• Deliver training to staff, learners and employers across the college group on best practice usage
• To monitor the health of the systems, which includes but not exhaustive to troubleshooting, archiving of completed apprentices, updating the apprenticeship standard versions
• To effectively communicate changes and updates to the systems to the necessary persons
• To monitor the number of available seats and licenses working with the Group Head of Business Development
• Request purchase orders when needed
• Provide information when requested in relation to reports from the systems in a timely manner

Skills/Experience:

• Experience in completing accurate data capture
• Possess excellent written and verbal communication and customer service skills with internal and external stakeholders
• To keep up to date, so far as necessary, for the efficient executing of the job, with new legislation, procedures and techniques and attend relevant mandatory training.
• Demonstrates ownership of making sure that your contribution to our reputation and to your own personal professional reputation is always a positive one.

Qualifications:

• At least a level 9 - 4 in GCSE Maths and English (or equivalent)

Ideal Attributes:

• Demonstrate analytical thinking
• Demonstrate being able to work under pressure
• Ability to maintain and follow processes and procedures

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.