Apprentice Support Officer

London Borough of Newham; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Mentor access

Apprenticeship network

Training opportunities

Annual leave: 24 days + 8 public hols

Job summary

London Borough of Newham is offering an Apprentice Support Officer role under the Newham Apprenticeship Scheme. Earn as you learn with access to mentors and routes to higher apprenticeships.

The position is a two-year fixed-term contract with training, networking, and CV/interview support to help you grow. London Living Wage is offered at £14.80 per hour (£27,782 per annum).

Qualifications

• Good communication skills.
• Ability to work well as part of a team and use own initiative.
• A commitment to deliver high-quality services to Newham residents and a knowledge of local issues.
• Organisational skills with the ability to focus on achieving targets.
• Reliability and punctuality
• Good ICT skills
• A commitment to undertake and complete a qualification via a structured apprenticeship training programme.
• Basic level of work experience.

Responsibilities

• Line management and colleague support.
• Access to a mentor.
• Being part of an apprenticeship network.
• Additional training opportunities.
• Support to enhance your CV and interview skills.

Skills

Good communication

Teamwork

Initiative

Organisational skills

Reliability

Punctuality

ICT skills

Job description

Apprentice Support Officer

London Living Wage £14.80 per hour (£27,782 per annum)

The Newham Apprenticeship Scheme offers an opportunity for you to start an exciting new career, whether this is your first job, or you are returning to work after a career break, or you are looking for a change in career direction.

Job Description

Earn as you learn whilst working alongside experienced colleagues who will help you to develop the skills the council needs. There are even opportunities to progress to a higher level apprenticeship in the future, avoiding tuition fees and potential student debt.

DETAILS OF JOB

• Quality training, to include up to one day a week formal training
• Two years fixed-term contract with Newham Council
• Line management and colleague support
• Access to a mentor
• Being part of an apprenticeship network
• Additional training opportunities
• Support to enhance your CV and interview skills
• Up to 24 days’ annual leave exclusive of three additional days that
• are taken between 26 th December and 3 rd January. All employees receive 8 public holidays per year.
• 36 hour working week.

Applications are welcomed only from Newham residents (E6, E7, E12, E13, E15, E16 and E20) with a desire to make a difference in the local community and with a commitment to improving their skills.

You Will Be Able To Demonstrate The Following

• Good communication skills
• Ability to work well as part of a team and use own initiative.
• A commitment to deliver high-quality services to Newham residents and a knowledge of local issues.
• Organisational skills with the ability to focus on achieving targets.
• Reliability and punctuality
• Good ICT skills
• A commitment to undertake and complete a qualification via a structured apprenticeship training programme.
• Basic level of work experience

closing date: 22nd October 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .

About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.