Apprentice Service Engineer - South Yorkshire / Derby Area

optcap; Rotherham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Service Engineer, where you'll learn to maintain and repair cutting-edge equipment in a dynamic environment. This role offers hands-on training and the opportunity to develop essential skills in customer service and technical problem-solving. With a focus on sustainable innovation, you'll be part of a team that values safety and excellence. After completing your apprenticeship, you could advance to a Junior Service Engineer position, paving the way for a rewarding career in engineering. If you're eager to learn and ready to take on challenges, this is the perfect opportunity for you.

Benefits

Accommodation paid during training

Subsistence paid during training

Mentorship from experienced engineers

Qualifications

• Candidates must be comfortable working at heights and have a full driving licence.
• Apprentices will undertake tasks through workbooks and on-the-job assessments.

Responsibilities

• Learn to maintain, service, and repair Kalmar and third-party equipment.
• Build strong rapport with customers and provide excellent service.
• Perform preventative maintenance and troubleshoot technical problems.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Number skills

Analytical skills

Logical

Team working

Initiative

Physical fitness

Practical

Confident at heights

Education

Level 3 Lift truck and powered access engineering technician

Job description

Apprentice Service Engineer - South Yorkshire / Derby Area

Join to apply for the Apprentice Service Engineer - South Yorkshire / Derby Area role at Optimal Capital Group

About The Role

Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.

• Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
• Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
• Learn to respond to routine enquiries from customers about the technical aspects of the organisations products and services
• Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Learn to perform preventative maintenance as per manufacturers specifications
• Work with mentors to fault find & resolve problems in an efficient and timely manner
• Learn to provide reports and documentation to support the maintenance activities completed
• Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
• Comply with all legal and company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.

Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidates should be willing to travel and stay away from home.

At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer. After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.

About The Training

• The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
• There will be 1 week of training every six weeks at the training provider site per year.
• Accommodation and subsistence for this week away will be paid by the company.
• Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.

About The Employer
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Physical fitness
• Practical
• Confident at heights

Training Provider: F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD

Course/Training: Lift truck and powered access engineering technician (level 3)

Seniority level

Internship

Employment type

Contract

Job function

Engineering and Information Technology

Industries

Repair and Maintenance