Apprentice Service Engineer

Abca Systems Ltd; Camden Town; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fire and security services provider is seeking an Apprentice Service Engineer to install and maintain intruder alarms, CCTV, and fire alarm systems. The role includes full training and the opportunity to gain hands-on experience while working closely with experienced engineers. Candidates should possess GCSEs in English and Maths, communication skills, and a desire to learn. A full UK driving licence is desirable. This role offers an excellent pathway to a full-time position as a qualified engineer.

Qualifications

• A full UK driving licence is desirable.
• You will develop skills in fire detection and alarm systems, intruder alarm systems, CCTV systems, and health and safety practices.

Responsibilities

• Assist in carrying out routine maintenance and servicing.
• Learn to diagnose and repair faults in fire and security systems.
• Comply with safety legislation and maintain professionalism.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Analytical skills

Logical thinking

Team working

Initiative

Reliable

Enthusiastic & eager to learn

Education

GCSE in English (grade 4/C or above)

GCSE in Maths (grade 4/C or above)

Job description

Overview

Apprentice Service Engineer required to install and maintain Intruder Alarms, CCTV, Access Control & Fire Alarm systems. Full training given, including college block release. Full UK driving licence is an advantage. This apprenticeship provides an excellent opportunity to gain hands-on experience in the fire and security industry while learning from experienced engineers. You will be trained to work with a range of systems including door entry, access control, intruder alarms, CCTV, warden call, and fire detection systems, primarily within social housing and commercial environments. You will learn how to carry out both preventative and reactive maintenance, fault finding, and installations - developing the knowledge and skills required to become a fully qualified, multi-skilled Fire and Security Engineer.

Responsibilities

• Assist in carrying out routine maintenance and planned servicing in line with customer contracts and relevant standards.
• Learn how to diagnose and repair faults across a variety of fire, emergency, and security systems.
• Support senior engineers on-site and gradually take on more responsibility as your skills develop.
• Ensure on-site documentation and logbooks are accurately completed following any work undertaken.
• Gain an understanding of compliance requirements (BS 5839, BS 5266, etc.) and how to report any non-conformances.
• Learn to use digital systems (PDA) to record job details, parts used, and customer updates.
• Maintain a professional approach when representing the company on customer sites.
• Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
• Complete functionality tests of systems and components during commissioning of systems.
• Apply and implement system design, planning and installations including additional components to existing systems.
• Carry out takeover procedure, diagnose and repair faults.
• Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
• Comply with environmental and sustainability regulations and standards.
• Complete functionality tests of systems and components during handover of systems.
• Communicate with internal and external customers, colleagues, and managers using sector specific terminology.
• Work collaboratively with internal and external stakeholders, as part of a team, and engage with occupants who may be affected by work (for example vulnerable, older, and disabled people).
• Plan and install systems cabling.
• Carry out maintenance activities on fire detection and alarm systems and their components.
• Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.
• Take part in the training schedule for the Fire, Emergency and Security Systems Technician Level 3 Apprenticeship, including on-the-job and off-the-job learning.

Training and Qualifications

During the apprenticeship you will develop skills and knowledge in:
- Fire detection and alarm systems
- Intruder alarm systems
- CCTV systems
- Access control and door entry systems
- Health, safety, and environmental practices
- Electrical and electronic principles
- Fault diagnosis and problem solving

Support and Mentoring

You will be supported by a dedicated mentor and engineering team who will guide your progress and ensure you gain the full range of competencies required.

Requirements

GCSE in English (grade 4/C or above) and Maths (grade 4/C or above).

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical thinking
• Team working
• Initiative
• Reliable
• Enthusiastic & eager to learn

Other requirements

A full UK driving licence is desirable. On successful completion of the FESS apprenticeship, we aim to offer a full-time position as a qualified engineer within our company.

About ABCA Group

At the ABCA Group - comprising ABCA Systems Ltd, Maintec Ltd, AGS-Tech Ltd, HBS Fabrications North West Ltd, Citrus Group Ltd, and RAAM Construction - we are committed to being the very best in everything we do. We work as one team, united by shared goals, mutual respect, and a culture of support. By investing in our people, we drive growth for the business and for every individual who is part of it. When you join the ABCA Group, you'll gain access to new opportunities, develop your skills at pace, and become a valued member of the wider ABCA family. Together, we build better futures for our people, our clients, and our communities.