Apprentice Service Advisor

Group 1 Automotive; Liverpool City Region; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Service Advisor, where you'll receive top-notch training and support. This exciting apprenticeship, lasting at least 18 months, is designed to develop the next generation of skilled professionals in the automotive industry. You'll be part of a dynamic team dedicated to delivering exceptional customer experiences. With opportunities for personal growth and a variety of perks, this role is perfect for enthusiastic individuals ready to embark on a rewarding career path. Don't worry if you don't meet every requirement; if you're passionate about learning and growth, we want to hear from you!

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Colleague discounts on servicing, parts, and accessories

Enhanced holiday allowance based on length of service

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Family-friendly policies

Various training and development opportunities

Qualifications

• Seeking ambitious candidates eager to take ownership of their development.
• The programme culminates in a nationally recognized qualification.

Responsibilities

• Provide exceptional customer service as a Service Advisor.
• Support customers with their vehicle service needs.

Skills

Customer Service

Communication

Teamwork

Education

GCSEs in English and Maths

National 5 in English and Maths

Job description

Apprentice Service Advisor – Toyota Southport

Time to switch up a gear? Be part of something better.

Service Advisors are key to the Dealerships' success and providing exceptional customer service to those who bring their vehicles to our Service Departments. This Apprenticeship is designed to train the next generation of skilled professionals.

Enjoy unparalleled support as an Apprentice Service Advisor at Group 1 Automotive. With training at some of the industry's best facilities, you'll develop new skills and become an expert. Plus, you'll be part of a fun, friendly team that supports you daily.

What we can offer you

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Colleague discounts on servicing, parts, and accessories
• Enhanced holiday allowance based on length of service
• Paid day off for your birthday
• Company share purchase plan
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments
• Family-friendly policies
• Various training, learning, and development opportunities
• And much more

Helpful skills and qualifications

Don't worry about possessing every skill listed. If you're passionate about delivering great experiences, we want to hear from you.

• Our Apprenticeship Programme aims to develop high-quality professionals within our Retailer Network. We're seeking ambitious candidates eager to take ownership of their development, work hard, and grow with us.
• The programme lasts at least 18 months, culminating in a nationally recognized qualification.

Eligibility

• Four GCSEs grades A–C (or grades 9–4) in English, Maths, and two other subjects.
• In Scotland, applicants must have or be predicted to achieve National 5 or above in English, Maths, and a Science or Technical subject. Other accepted qualifications include Standard Grades 1–4 and Intermediates.
• 'Equivalent' grades include BTEC diplomas, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, and Core Skills (Scotland).

We value diversity and believe it strengthens our team. If you’re enthusiastic and eager to learn, even if you don’t meet every requirement, we encourage you to apply.

Be part of something big

Group 1 Automotive is experiencing exciting growth. With over 7,000 colleagues across 114 dealerships representing 21 brands in the UK, we are dedicated to providing exceptional customer service.

You don’t need to love cars to work with us. Just share our mission to create outstanding and trusted experiences for our customers, partners, and team members.

Our Values

At Group 1 Automotive, we uphold five core values in everything we do:

Respect - Integrity - Transparency - Teamwork – Professionalism

These principles guide our interactions with customers, colleagues, the community, and within our team.