Apprentice Security Receptionist/Nursing Assistant

NHS; City Of London; On-site; GBP 19,000; Full time

Job summary

A healthcare organization in East London seeks an Apprentice Security Receptionist/Nursing Assistant. This role offers hands-on experience monitoring security systems in a forensic hospital setting. Candidates must be over 18, with good communication skills and the ability to work in mental health. The apprenticeship lasts 18 months with the potential for further development.

Qualifications

• Good standard of Written and Spoken English.
• Good written and Verbal communication skills.
• Ability to carry out assigned tasks and follow instructions.
• Sensitivity and the ability to maintain composure in emotive circumstances.
• Motivated and committed to work in mental health.

Responsibilities

• Monitor security systems like CCTV and alarms.
• Support access and egress through secure air-locks.
• Act as an administrator and assist staff.

Skills

Good standard of Written and Spoken English

Good written and Verbal communication skills

Ability to carry out assigned tasks

Sensitivity to maintain composure

Ability to use own initiative

Motivated to work in mental health

Job description

Overview

Launch your career in East London NHS Foundation Trust! Join our team as an apprentice and gain hands-on experience while learning valuable skills. Apprenticeships are a great way to earn while you learn. If successful for this post, you will be in a paid job gaining valuable industry workplace experience whilst completing a nationally recognised qualification.

Here at ELFT we're offering a fantastic opportunity for growth and development as an Apprentice Security Receptionist/Nursing Assistant completing Professional Security Operative Level 2 apprenticeship in the Forensic Directorate medium and/or low secure hospital sites.

The post holder will work as a member of the security team based within the reception and/or liaison areas of the Forensic Directorate medium and/or low secure hospital sites.

The post holder will support safety and security by competent operation of various and complex egress and access systems which contribute to a safe and secure environment for patients, visitors, contractors and staff in accordance with Trust/Directorate policies and procedures.

The post holder will be based mainly at Wolfson House (Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES) but will also occasionally work at John Howard Centre (12 Kenworthy Rd, London E9 5TD).

Please note: Applicants for this post must be 18+

Main duties of the job

The post holder will be based within the reception control room, monitoring security systems (CCTV, emergency alarms, fire alarms), supporting all access and egress through secure air-locks, acting as an administrator, and assisting staff with the Traka System (electronic key system).

They will deal with all visitors, contractors, telephone calls in a polite, efficient and professional manner in accordance with Trust policy and local procedure.

About Us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted: 08 October 2025

Pay scheme: Other

Salary: £18,145.76 a year per annum

Contract: Apprenticeship

Duration: 18 months

Working pattern: Full-time

Reference number: 363-FOR7408453

Job locations: Wolfson House, Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES

Job Description

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Job responsibilities

Kindly refer to the job description and person specification that is attached to the vacancy profile.

Person Specification

Essential

Qualifications and skills

• Good standard of Written and Spoken English
• Good written and Verbal communication skills

Desirable

• English & Maths GCSE or equivalent functional skills
• Experience of dealing with challenging situations

Knowledge and Skills

Essential

• Ability to carry out assigned tasks and follow instructions
• Sensitivity and the ability to maintain composure in emotive and challenging circumstances
• Ability to use own initiative when required
• Motivated and committed to work in mental health

Desirable

• Ability to recognise inappropriate behaviour and set/maintain boundaries with the agreement of the clinical team
• Able to problem solve and seek guidance where necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: East London NHS Foundation Trust

Address: Wolfson House, Posnanski Court, 311-315 Green Lanes, Finsbury Park, London N4 2ES

Employer's website: https://www.elft.nhs.uk/

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