Apprentice Sales Advisor - Uncapped Commission

Ee Gosforth; Belmont; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in the UK is seeking an Apprentice Sales Advisor who will engage with customers to build relationships and recommend suitable products. No prior experience is required, just a friendly attitude and a willingness to learn. The role offers a competitive starting salary of £21,620 with uncapped commission, along with training support to achieve an NVQ Level 2 in Customer Service. This apprenticeship is a great opportunity to kickstart your career in a supportive environment.

Benefits

Great starting salary

Uncapped commission

Huge discounts on tech

Season Ticket Travel Loan

24/7 access to a private GP

Qualifications

• No prior experience needed.
• Strong customer relationship building skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Engage with customers over the phone.
• Understand customer needs and recommend products.
• Complete a 15-month NVQ Level 2 in Customer Service.

Skills

Friendly attitude

Willingness to learn

Excellent communication

Education

NVQ Level 2 in Customer Service

Job description

Apprentice Sales Advisor – Uncapped Commission

We have two locations available: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) or EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ).

Full time

Permanent.

Salary

£21,620 plus incentives throughout the year.

Start date

February 2026 onwards.

What’s in it for you

• A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your mobile and broadband packages, starting at £10 a month.
• Huge discounts off other tech such as smart watches, speakers, TVs, gaming consoles and subscriptions.
• Discount codes to give out to friends and family.
• Support to carve your own career path. We are passionate about helping our people grow the career they want.
• Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front.
• Online GP: Access to a private GP 24/7 for you and your immediate family.

What you’ll be doing

At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech, broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15‑month NVQ Level 2 in Customer Service. We’ll support you every step of the way, including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

• You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.
• At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day.
• We’re proud to be inclusive and welcome people from all backgrounds because everyone belongs here.

Ready to make your mark? Apply now and let’s start building your future.