Apprentice Sales Advisor

Getting In Limited; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in travel insurance is seeking an Apprentice Sales Advisor to join their dynamic team. This role offers the opportunity to develop your customer service skills while providing first-class support to clients. You will learn to expertly arrange and sell insurance products, ensuring customer satisfaction and building lasting relationships. With a focus on communication and teamwork, you will receive comprehensive training, including a Level 2 Apprenticeship in Customer Service. If you are eager to grow your career in a supportive environment, this apprenticeship is the perfect stepping stone to success.

Qualifications

• Excellent customer service and communication skills are essential.
• Patience, empathy, and attention to detail are crucial.

Responsibilities

• Provide first-class sales and customer service for insurance products.
• Build long-term relationships with new and existing customers.

Skills

Communication skills

IT skills

Attention to detail

Customer care skills

Administrative skills

Team working

Education

Level 2 Functional Skills in maths and English

Tools

Bespoke IT system

Job description

Apprentice Sales Advisor

Apply From: 13/12/2024

Learning Provider

Delivered by PENSHAW VIEW TRAINING LIMITED

Employer

Just Travel Cover

Vacancy Description

• You will provide first-class sales / customer service by answering any questions the customer might have about our insurance products.
• Acts as a liaison between customer and insurer, expertly arranging and selling to customers that meet their demands and needs.
• Learning to work effectively as part of a team as well as on own initiative, developing excellent communication skills.
• Ensuring all calls are dealt with in line with Service Level Agreements.
• Providing quality customer service.
• Interacting with customers, answering insurance enquiries.
• Effectively identifying customer complaints.
• Follow up with any clients to make sure that they are satisfied with the product.
• Always looks for new ways to make products attractive to customers.
• Building long-term relationships with new and existing customers.
• Your main duties would include providing insurance quotations, using our bespoke IT system, including medical screening for our elderly customers; therefore, it is essential that any candidate has excellent customer service and communication skills, patience, empathy and attention to detail.

Key Details

Vacancy Title

Apprentice Sales Advisor

Employer Description

An independent Insurance Intermediary, celebrating 25 years in business in 2024! Operating from our Call Centre in Sunderland city centre, we are a leading provider of specialist travel insurance for people of all ages, including those with pre-existing medical conditions. We also work in partnership with travel agents, tour operators, charities and health organisations offering travel insurance solutions for their customers. Winner of Insurance Choice Awards 2017 & 2023 - Best Travel Insurance Provider. Finalist in North East Business Awards 2018 - Apprenticeship Award.

Vacancy Location

VICTORIA HOUSE TOWARD ROAD SR1 2QF

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000291314

Key Dates

Apply From

13/12/2024

Closing Date For Applications

2025-01-10 23:59:59

Interview Begin From

Possible Start Date

2025-01-11 00:00:00

Training

Training to be Provided

Customer Service Level 2 Apprenticeship includes:

• Level 2 Functional Skills in maths and English (if required).
• Work-based delivery of Level 2 Apprenticeship Standard.
• Full company induction including health and safety.
• 20% off-the-job time will be given for study/assignments.
• Monthly contact session with your PV trainer.
• Internal training provided by your employer and workplace mentor.
• Training schedule has yet to be agreed upon, further details will be made available at a later date.

Learning Provider

PENSHAW VIEW TRAINING LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working.

Apply Now