Apprentice Sales Administrator

Ford & Slater; Leeds; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading automotive dealership in Leeds is seeking an Apprentice Sales Administrator to support the sales team with vehicle orders and customer enquiries. This role offers the opportunity to gain a Level 3 Business Administrator qualification, where you’ll learn essential skills in a supportive environment. Ideal for candidates with strong communication and IT skills, looking to start a career in the automotive industry.

Qualifications

• Relevant qualifications and industry experience.
• Effective decision-making based on sound reasoning.

Responsibilities

• Liaise with customers and subcontractors to solve problems.
• Manage incoming calls from new and existing customers.
• Produce accurate records and documents.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Analytical skills

Logical thinking

Team working

Education

GCSE in English (grade 4)

GCSE in Maths (grade 4)

Job description

Start your career with Ford & Slater Leicester as an Apprentice Sales Administrator. Support our sales team with vehicle orders, invoicing, and customer enquiries while working towards a Level 3 Business Administrator qualification. Gain key skills and grow within an award-winning dealership.

Key Responsibilities:

• Liaise with customers, subcontractors, sales team and factory representatives to solve problems as they arise.
• Manage databases across multiple industry-specific IT systems.
• Manage incoming calls from new and existing customers.
• Maintain vehicle files in line with company and legal requirements.
• Produce accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Exercise proactivity and good judgement, making effective decisions based on sound reasoning.
• Build and maintain positive relationships within the team and across the organisation.
• Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Complete tasks to a high standard, demonstrating the necessary level of expertise required to complete tasks.
• Take responsibility for initiating and completing tasks, managing priorities and time to meet deadlines.

Requirements:

• GCSE in English (grade 4)
• GCSE in Maths (grade 4)
• Share any other relevant qualifications and industry experience.
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working

Ford & Slater is one of the UK's largest DAF Truck dealer groups with 16 locations across the UK, employing over 800 staff whilst remaining a family-run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.