Apprentice Retail Supervisor

Farmfoods Ltd; Banbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an enthusiastic Apprentice Supervisor for their Banbury shop. This full-time position offers a unique opportunity to learn supervisory skills while working in a dynamic retail environment. As an apprentice, you'll receive structured training, including a Retail Team Leader qualification, and gain hands-on experience in customer service and team management. With a focus on career progression, this role is the perfect stepping stone for those looking to build a rewarding career in retail management. Join a friendly team dedicated to providing exceptional service and value to customers.

Benefits

Paid time for coursework

Career progression opportunities

Staff benefits package

Discounted services and products

Qualifications

• A friendly, positive, hardworking approach to work.
• Reliability as an important part of a small team.

Responsibilities

• Make customers feel welcome and assist them in finding items.
• Handle stock and maintain shop cleanliness.

Skills

Customer Service

Teamwork

Flexibility

Time Management

Education

Functional Skills in English

Functional Skills in Maths

Job description

We are looking to recruit an Apprentice Supervisor for our new shop in Banbury (OX16 1LX). We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.

What does the apprenticeship involve?

1. Working in a busy shop and learning how to be a great supervisor.
2. Regular pre-arranged visits (every 10 to 12 weeks) from an assessor from our apprenticeship provider. In between visits, regular reviews will be conducted via webinar, telephone, and video call.
3. Regular completion of apprenticeship coursework.
4. Completion of functional skills in English and Maths (only if required).
5. Completion of an assessment at the end of your 12 months of training.

Pay, working hours, and benefits:

You will earn £13.11 per hour from day one and are guaranteed 35 hours pay per week. This means that your weekly pay will be at least £458. In addition, you will also benefit from:

• A Retail Team Leader level 3 apprenticeship standard qualification.
• Paid time to complete your apprenticeship coursework.
• Great training and support.
• Opportunities for career progression.
• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out, and travel.

As one of our supervisor apprentices, you will:

• Make all of our customers feel welcome with a friendly smile and simple hello.
• Help customers find the items they are looking for.
• Provide fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.
• Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.
• Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy.
• Open and close the shop, handle cash, place orders, and support your manager in leading the team to run an efficient shop and provide great service to our customers.

You will need:

• A friendly, positive, hardworking approach to work.
• To enjoy being busy as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more!
• To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down.
• A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota’s are planned three weeks in advance, and your commitments outside of work will always be taken into consideration when planning your shifts.
• Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.

More than just a job:

There are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

A bit about us:

Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine, and friendly customer experience.

Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Contract information:

Position: SAPR, Hours: 35, Days: 5