Apprentice Retail Sales Advisor

Superdrug; Hartlepool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail health and beauty company in Hartlepool is seeking an Apprentice Retail Sales Advisor. This role will engage you in delivering excellent customer service while learning retail operations. You will receive training on communication, teamwork, and service delivery, with opportunities to progress within the store. Ideal candidates are passionate about retail, possess good communication skills, and are available for full-time shifts.

Benefits

Up to 28 days holiday

Up to 30% discount for staff

Excellent training

Enhanced company sick pay and support

Qualifications

• Confident and clear communication skills.
• Passionate about retail and customer service.
• Desire to learn and improve your knowledge/skills.
• Willingness to carry out piercing services for customers.
• Flexible in working hours and adaptable to change.

Responsibilities

• Serve customers at the till point delivering excellent service.
• Ensure the store is well stocked and maintain presentation.
• Achieve store targets and support team tasks.

Skills

Confident and clear communication skills

Passionate about retail and customer service

Desire to learn and improve

Willingness to carry out piercing services

Flexible in working hours

Education

Grade 4/C GCSE (or equivalent) in English and maths

Job description

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Apprentice Retail Sales Advisor, Hartlepool

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Job Reference:

1354f9b0ce0a

Job Views:

14

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Why Superdrug?

Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. An Apprentice Sales Adviser role is just the start!

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit…a great day includes:

In our Apprentice Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.

Your role at Superdrug as one of our Apprentice Sales Advisers will be all about serving customers mostly at the till point where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys. You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets.

Your Assessor and store team will work with you to improve your communication, team work and organisational skills. They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing.

Your training will take place in store so no college days! At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship.

During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles.

It is a great experience that will prepare you for even bigger challenges. Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

What you’ll need to succeed?

• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve your knowledge/skills
• Willingness to carry out piercing services for our customers (training provided)
• Flexible in working hours and adaptable to change

Success in this role will enable you to take your next step with us, as we have astrong desire to promote from within and reward the highest achievers.

You qualify if…

• You have a grade 4 / C GCSE (or equivalent) in English and maths
• You are not currently in any form of education and you are available for full time shifts
• You HAVEN’T completed a Retail Apprenticeship before
• You are eligible to work in the UK
• You are brand new to retail

Here’s how you are rewarded...

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Enhanced company sick pay and pregnancy loss and support

Hours: 39 hours a week
Salary: From £9.50 per hour