Apprentice Retail Sales Advisor

Superdrug; Bulwell; On-site; GBP 20,000; Full time

Job summary

A retail health and beauty chain in Coventry is seeking an Apprentice Sales Adviser to deliver outstanding customer service and maintain store presentation. This role involves serving customers at the till, ensuring product visibility, and supporting team targets. The ideal candidate should have a GCSE in English and maths, a passion for customer service, and willingness to learn. An excellent opportunity for career progression is offered within a fun and supportive environment.

Benefits

Up to 28 days holiday

30% discount for staff and nominated friends

Excellent training

Sales incentives

Enhanced company sick pay

Qualifications

• Must have excellent customer service skills and a friendly attitude.
• Willing to undertake training for customer services.
• Eligible to work in the UK and ready for full-time shifts.

Responsibilities

• Serve customers at the till with excellent service.
• Maintain high store presentation and stock levels.
• Support store team with daily tasks.
• Engage with customers providing friendly advice.

Skills

Confident communication skills

Passionate about retail

Desire to learn

Flexibility and adaptability

Education

Grade 4 / C GCSE in English and maths

Job description

Hours: 39 hours a week-13 Month Contract
Salary: £9.50 Per Hour

Unit 66-78 Lower Precinct Shopping Centre, Coventry CV1 1NQ

Overview

Why Superdrug?

Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. An Apprentice Sales Adviser role is just the start!

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Here’s the exciting bit…a great day includes:

In our Apprentice Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.

Your role at Superdrug as one of our Apprentice Sales Advisers will be all about serving customers mostly at the till point where you will deliver excellent service and make sure customers don’t miss out on any of our great Star Buys. You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and will actively be involved in achieving the store targets. Your Assessor and store team will work with you to improve your communication, teamwork and organisational skills. They will support you with your employability skills including interview skills, CV preparation, managing your money, health, and wellbeing. Your training will take place in store so no college days! At the end of your training, you will complete an end point assessment and on successful completion you will achieve a Retailer L2 Apprenticeship. During your Apprenticeship your Assessor and Store Manager will discuss with you any potential progression opportunities, including becoming a sales advisor, team leader or other retail roles. It is a great experience that will prepare you for even bigger challenges. Superdrug Apprentice Sales Advisers are extremely important to us, we recognise that you are our future Team Leaders. We will actively develop your skills and offer real career progression supported by our excellent in-house training and Apprenticeship qualifications.

Responsibilities

• Serve customers, primarily at the till, delivering excellent service and promoting products and offers
• Help ensure the store is well stocked and maintain a high level of store presentation
• Support achievement of store targets and assist team with day-to-day tasks
• Engage with customers and provide friendly, helpful advice

What you’ll need to succeed

• Confident and clear communication skills
• Passionate about retail and customer service
• Desire to learn and improve knowledge/skills
• Willingness to carry out piercing services for customers (training provided)
• Flexible in working hours and adaptable to change

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

You qualify if…

• You have a grade 4 / C GCSE (or equivalent) in English and maths
• You are not currently in any form of education and you are available for full time shifts
• You HAVEN’T completed a Retail Apprenticeship before
• You are eligible to work in the UK
• You are brand new to retail

Rewards

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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