APPRENTICE RECEPTIONIST

Preston College; Preston; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading medical centre is offering an apprenticeship opportunity for a Receptionist in a supportive environment. As an apprentice, you will be integral to the team, gaining valuable experience in customer service and administration. This role includes dealing with patients, managing inquiries, and supporting the overall operations of the healthcare practice.

Qualifications

• GCSEs in English, Maths, and Science required.
• Confident and approachable demeanor essential.
• Ability to work under pressure and as part of a team.

Responsibilities

• Assist patients with booking appointments and dealing with queries.
• Provide great customer service and support administrative tasks.
• Work within a team alongside doctors and other health care professionals.

Skills

IT Skills

Communication

Organisation

Education

GCSE's in English, Maths and Science - grade 4 or above

Job description

Home|Apprenticeship Vacancies|Apprentice Receptionist

APPRENTICE RECEPTIONIST

Company: Riverside Medical Centre

Location: Walton-le-Dale

Wage: Hourly Rate: £7.55 Weekly Rate: £283.12

Ref

Expiry: 31/07/2025

As a receptionist apprentice the applicant will be based in the reception area where they will also be dealing with the wider team within the GP practice including doctors, receptionist, admin staff and other health care professionals. As an apprentice you will be an integral part of our team, gaining valuable experience and skills in various aspects of the reception role under the supervision of the reception supervisor or responsible senior staff member.

Your duties will include assisting patients with booking appointments, dealing with queries, answering the telephones, filing, printing and doing tasks sent by the clinicians. You will also play a crucial role in providing great customer service to all patients.

In addition to these responsibilities, you will support administrative tasks such as filing prescriptions, updating patient records, providing assistance and interacting with patients.Throughout your apprenticeship you will receive guidance and support, and this hands on learning experience will help you develop essential skills in customer service operations. We are committed to provide you with a supportive environment where you can learn and grow, ultimately preparing you for a rewarding career in the healthcare field.

DUTIES

As a receptionist apprentice the applicant will be based in the reception area where they will also be dealing with the wider team within the GP practice including doctors, receptionist, admin staff and other health care professionals. As an apprentice you will be an integral part of our team, gaining valuable experience and skills in various aspects of the reception role under the supervision of the reception supervisor or responsible senior staff member.

Your duties will include assisting patients with booking appointments, dealing with queries, answering the telephones, filing, printing and doing tasks sent by the clinicians. You will also play a crucial role in providing great customer service to all patients.

In addition to these responsibilities, you will support administrative tasks such as filing prescriptions, updating patient records, providing assistance and interacting with patients.Throughout your apprenticeship you will receive guidance and support, and this hands on learning experience will help you develop essential skills in customer service operations. We are committed to provide you with a supportive environment where you can learn and grow, ultimately preparing you for a rewarding career in the healthcare field.

WORKING HOURS PER WEEK

37.5 hours per week 30 mins unpaid lunch Mon to Fri between the hours of 8.00pm to 6.00pm

Required Skills

IT Skills

Communication

Organisation

Required Qualities

Approachable, friendly, confident, work well under pressure, work independently and as part of a team. Forge relationships with the dispensary and wider practice team.

Required Qualifications

GCSE’s English, Maths and Science – grade 4 or above

Computer skills

NUMBER OF VACANCIES

2