Apprentice Parts Advisor

EDEN MOTOR GROUP; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive group in Exeter is seeking an Apprentice Parts Advisor to join their parts department. The successful candidate will focus on providing complete satisfaction to customers by identifying their needs both face to face and via telephone. The role offers comprehensive in-house training in a customer-oriented environment, with various benefits including discounts on vehicle purchases, holiday allowance, and a pension scheme.

Benefits

Up to 33 days holiday per annum

Access to Perkbox

Discounts on new and used vehicle purchases

Extra paid day off for family events

Paid day off on your birthday

Death in Service benefit

Workplace pension scheme

Flexible working hours

Cycle to Work scheme

Access to in-house management development scheme

Comprehensive in-house training

Loan of Eden Special Occasion Limo

Responsibilities

• Identify customer needs, both face to face and via the telephone, and ensure that they are met.
• Learn and develop in the role within the parts department in a customer-focused environment.

Job description

Overview

We are looking for an Apprentice Parts Advisor to join our parts department at Eden Exeter. The successful candidate will demonstrate an organised and systematic approach to work with the prime focus being on providing complete satisfaction to customers both internal and external. As an Apprentice Parts Advisor you will learn to identify customer needs, both face to face and via the telephone, and ensuring that they are met.

Responsibilities

• Identify customer needs, both face to face and via the telephone, and ensure that they are met.
• Learn and develop in the role within the parts department in a customer-focused environment.

Benefits

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events