Apprentice – Operations and Logistics Coordinator

Thewimbaway; Edgware, Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a family-run business as an Operations and Logistics Coordinator in Edgware, where you'll manage daily warehouse operations and ensure excellent customer service. This dynamic role involves overseeing inventory, assisting with equipment setup, and responding to client inquiries. With a focus on efficiency and safety, you'll play a vital part in enhancing warehouse processes and contributing to a positive customer experience. If you're proactive, detail-oriented, and ready to thrive in a fast-paced environment, this opportunity is perfect for you!

Benefits

Pension

Non-discretionary bonus

Opportunities for career progression

Car parking space

Qualifications

• Ability to manually lift heavy boxes and work in a fast-paced environment.
• Confident client communication skills and attention to detail.

Responsibilities

• Oversee daily warehouse activities and maintain accurate inventory records.
• Handle customer inquiries and manage client collections at the warehouse.

Skills

Client Communication

Inventory Management

Problem-Solving

Time Management

Proficiency in Excel

Job description

Apprentice – Operations and Logistics Coordinator

We are a family-run business located in Edgware & Barnet, North West London, selling and hiring a wide range of outdoor structures including Marquees, Garden Igloos, Party Tents, Stretch Tents, and more. Our aim is to bring life outdoors by making the great outdoors even greater. We are seeking an enthusiastic and motivated individual to join us as an Operations and Logistics Coordinator.

The role involves managing daily warehouse operations, handling deliveries, responding to customer inquiries, and setting up marquee hire equipment at various local sites.

Job Description

We are looking for a dedicated and versatile Operations and Logistics Coordinator to oversee warehouse activities, ensure safety and security, manage inventory, assist with equipment setup, and provide excellent customer service.

Requirements

• Oversee daily warehouse activities, including receiving, storing, and dispatching goods.
• Maintain accurate inventory records and conduct regular stock audits.
• Assist in erecting and dismantling structures, ensuring safety and security.
• Load and unload equipment carefully from vehicles.
• Inspect equipment for damage and report issues.
• Clean and maintain equipment.
• Deliver products locally when required.
• Provide management coverage as needed.
• Improve warehouse processes for efficiency and cost reduction.

Client Servicing

• Handle customer inquiries via phone, email, and in person, providing excellent service.
• Manage client collections and payments at the warehouse.

Administration

• Perform administrative tasks including filing, data entry, and correspondence management.
• Assist with marketing efforts, including social media and content creation.
• Prepare reports on warehouse performance and inventory.
• Maintain procedures manual.
• Support online presence on Google, eBay, and Amazon.
• Contribute content to the website and social media pages.

Must Have Attributes

• Ability to manually lift heavy boxes.
• UK driving license and own vehicle.
• Proactive in identifying value-adding opportunities.
• Ability to work independently and in a team.
• Confident client communication skills.
• Customer-focused and reliable.
• Attention to detail and strong time management.
• Good English communication skills.
• Creative mindset and numerical aptitude.
• Proficient in Excel.
• Experience in customer dealings and problem-solving skills.

Working Conditions

• Ability to work in a fast-paced environment.
• Physical stamina for warehouse activities.
• Flexibility for extended hours during busy periods.
• Adaptability to changing priorities.

Working Hours

• 38 hours per week, with hours varying seasonally.
• Additional hours may be available during busy periods.

Start Date

• ASAP

Salary & Benefits

• Pension
• Non-discretionary bonus
• Opportunities for career progression
• Car parking space

Probation and Notice Periods

• 6 months probation
• 2 months' notice period

Join Our Team

If interested, please send your CV and complete the application form.

Apply Now

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