Apprentice Ocean Freight Forwarder

Getting In Limited; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an Apprentice Ocean Freight Forwarder to join their dynamic team in Bristol. This role offers a unique opportunity to develop essential skills in freight forwarding while working with a leading logistics provider. You'll engage with customers, manage freight movements, and ensure compliance with industry standards. With on-the-job training and support, this apprenticeship is designed to equip you with the knowledge and skills needed for a successful career in logistics. If you're organized, detail-oriented, and enjoy working in a team, this position is perfect for you.

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and organizational skills are crucial.

Responsibilities

• Develop relationships with customers and respond to inquiries promptly.
• Ensure compliance with Customs procedures and maintain job files.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Logical thinking

Team working

Job description

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Apply to: Apprentice Ocean Freight Forwarder

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Apprentice Ocean Freight Forwarder

Apply From: 22/02/2025

Learning Provider

Delivered by SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Employer

DHL GLOBAL FORWARDING (UK) LIMITED

Vacancy Description

• Develop relationships with customers (internal/external)
• Ensure all customer enquiries are responded to promptly and professionally
• Adhere to Customs Compliance procedures and documentation
• Ensure each ‘Job File’ is fully and accurately completed
• Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
• Work with DGF departments on Ocean freight planning and coordination
• Liaise with DGF Transport & Warehouse teams on Ocean freight planning and coordination
• Liaise with overseas offices on Ocean freight planning and coordination
• Maintain mandatory milestones through the Company's Freight Forwarding system
• Use Company systems to create, manage and maintain the movement of freight
• Update Company’s customer complaints with all required inputs
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
• Contribute to the ‘First Choice’ continuous improvement program
• Participate in Monthly Team briefing sessions
• Complete all statutory and mandatory training as and when required

Key Details

Vacancy Title

Apprentice Ocean Freight Forwarder

Employer Description

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Vacancy Location

Unit 9, More Plus Central Park, Madison Way Bristol BS35 4ER

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000304880

Key Dates

Apply From

22/02/2025

Closing Date For Applications

2025-03-20 23:59:59

Interview Begin From

Possible Start Date

2025-04-01 00:00:00

Training

Training to be Provided

• On the job training delivered by the employer
• Apprentices without Level 2 English and maths may need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
• Allocation of an apprenticeship delivery coach who will carry out regular training
• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
• Identify, track and support 6 hours off the job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps

Learning Provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Logical, Team working

Apply Now