Apprentice IT Technician

www.findapprenticeship.service.gov.uk - Jobboard; Sidcup; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading multi-academy trust is seeking an Apprentice IT Technician to support schools in maintaining computer networks. The ideal candidate will have basic network administration skills, be communicative, and able to work in a team. The apprenticeship lasts approximately 17 months and includes ongoing training and development opportunities. Benefits include discounts and an Employee Assistance Programme.

Benefits

Cycle to work

Discounts

Free eye tests

Employee Assistance Programme

Qualifications

• Good understanding and some experience of network infrastructure and hardware.
• Experience in monitoring IT issues and compliance standards.
• Ability to explain technical issues to non-technical staff.

Responsibilities

• Monitor the service desk for IT issues.
• Ensure compliance with policies and standards.
• Assist in IT strategy feedback.
• Support the development of the Trust's IT systems.

Skills

Network administration

Communication

Team orientation

Tools

Service desk software

Job description

Our Opportunity
We are seeking an Apprentice IT Technician to join TKAT on a fixed-term basis. Working closely with the regional IT manager, you will support our schools within the City Region in maintaining and administering computer networks.

The successful candidate will have a good understanding and some experience of network infrastructure and hardware. The apprenticeship is at ‘Information Communications Technician Level 3’ and lasts approximately 17 months, including EPA.

Applicants with an IT degree (Level 3) or more than 6 months of IT work experience are not eligible. Please review the eligibility criteria in the attachments.

Key responsibilities include:
* Monitoring the service desk for IT issues
* Ensuring compliance with policies and standards
* Assisting in IT strategy feedback
* Reporting data/cyber security breaches
* Supporting the development of the Trust's IT systems
* Project managing changes and liaising with contractors
* Identifying training needs based on request patterns

The ideal candidate will be:
* Experienced in network administration and system checks
* Professional and responsible
* Decisive and motivated
* Communicative and team-oriented
* Capable of explaining technical issues to non-technical staff

We offer a supportive environment with ongoing training, mentoring, and development opportunities, as well as benefits like cycle to work, discounts, free eye tests, and an Employee Assistance Programme.

About TKAT
We are The Kemnal Academies Trust, a leading Multi-Academy trust with 45 schools, committed to inclusive and high-quality education.

If you're interested, we welcome your application. We offer flexible interview scheduling and reserve the right to close the vacancy early if filled.

Safeguarding
We are committed to safeguarding children and will conduct necessary checks, including an enhanced disclosure.

Flexible working
We support flexible working arrangements to promote work-life balance.

Our Commitment - Equal, Inclusive, Diverse
We value diversity and encourage applications from all suitable candidates, regardless of protected characteristics.

Access to interview
Please inform us if you need adjustments to participate in the recruitment process. We aim to support your authentic self at TKAT.