Apprentice IT Support Technician

Electricity North West; Carlisle; On-site; GBP 14,000; Full time

Job summary

Join a forward-thinking company as a Support Technician Apprentice, where you will gain hands-on experience while earning. This fully funded two-year Apprenticeship Programme offers a fantastic opportunity to learn and develop your skills in a supportive environment. You will work closely with expert teams to enhance IT performance and ensure compliance with asset management. With a strong commitment to innovation and community, this role is perfect for those eager to kickstart their careers in the energy sector. Enjoy competitive benefits, including a starting salary of £13,300, generous holidays, and a pension scheme with up to 14% employer contribution.

Benefits

Fully funded Apprenticeship Programme

Work-based mentor

23 days holiday plus bank holidays

Colleague reward platform

Pension scheme with employer contribution

Qualifications

• Minimum of Maths and English Language at GCSE levels 4 - 9 or A* - C.
• Good IT skills with a desire to learn and develop.

Responsibilities

• Work with expert teams to improve performance through IT.
• Implement software and hardware asset management.

Skills

Teamwork

IT Skills

Mathematics

English Language

Education

GCSE in Maths

GCSE in English Language

Job description

We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.

A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

As an Support Technician Apprentice, you will work with our expert teams to gain the skills and experience needed drive improved performance through IT. You will learn to implement & drive software & hardware asset management to ensure ENWL is fully compliant and support the Service Delivery & Management function.

What’s in it for you?

Learn while you earn on our fully funded two-year Apprenticeship Programme. It’s a great opportunity to gain hands-on experience, develop your skills and knowledge, and power a great career with us.

• Study for an industry recognised level 3 Apprenticeship;
• Have a work-based mentor to support your development;
• A starting salary of £13,300 per year;
• Holidays starting at 23 days per year plus bank holidays, rising an extra day per year;
• Access to our colleague reward platform offering discounts on high street retailers, leisure, and so much more;
• Membership to our pension scheme offering an employer contribution of up to 14%.

About You:

You will need the following skills and qualifications to start your career journey with us:

• A minimum of Maths and English Language at GCSE (or equivalent) levels 4 - 9 or A* - C;

We will also be looking for:

• Working as part of a team;
• An interest in driving forward your career;
• Good IT skills, with a desire to learn and develop.

We welcome applications from all candidates who meet the minimum criteria.

Should you require any additional support with your application, or any adjustments please contact our Recruitment team at [e-mail] or on 0845 366 0092 (option 2).

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the nature of this role, the following pre-employment checks will be required: references from previous employers, a Disclosure and Barring Service (DBS), and a Drug & Alcohol test.

We reserve the right to close this vacancy early.

We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.