Apprentice Hospitality Team Member

Shepherd Neame; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Shepherd Neame is hiring an Apprentice Food and Beverage Team Member in London. This role offers rich hands-on experience, guiding apprentices through hospitality operations while they earn a nationally recognized qualification from HIT Training. Individuals will work within a vibrant pub environment, ensuring excellent service delivery while gaining valuable professional skills and opportunities for career progression.

Benefits

Structured apprenticeship with HIT Training

Nationally recognized qualification

Real work experience

Support from experienced team members

Career progression opportunities

Competitive pay and tips

Early wage access

Discounts on food, drinks, hotel stays, and shopping

Health and pension benefits

Opportunities for internal advancement

Qualifications

• No prior experience necessary.
• Must be 16 or older.
• Passionate about customer service.

Responsibilities

• Providing friendly service to guests.
• Taking orders and serving food and drinks.
• Learning hospitality skills from professionals.
• Working collaboratively in the pub environment.

Skills

Positive attitude

Good communication

Teamwork skills

Willingness to learn

Job description

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Apprentice Hospitality Team Member, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b37495e65566

Job Views:

2

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

Shepherd Neame is recruiting for an Apprentice Food and Beverage Team Member in London. The pub, White Horse & Bower, is reopening soon and seeks enthusiastic individuals to join ahead of this event. The role involves delivering excellent service, learning hospitality operations, and working as part of a team. The apprenticeship offers a nationally recognized qualification through HIT Training, hands-on experience, and opportunities for progression within Shepherd Neame.

Responsibilities include:

• Providing friendly service to guests
• Taking orders and serving food and drinks
• Learning hospitality skills from professionals
• Working collaboratively in the pub environment

Benefits include:

• Structured apprenticeship with HIT Training
• Nationally recognized qualification
• Real work experience
• Support from experienced team members
• Career progression opportunities

Candidate requirements:

• Positive attitude and passion for hospitality
• Good communication and teamwork skills
• Willingness to learn
• No prior experience necessary

Additional perks:

• Competitive pay and tips
• Early wage access
• Discounts on food, drinks, hotel stays, and shopping
• Health and pension benefits
• Opportunities for internal advancement

The apprenticeship lasts 8-12 months, with additional time for assessments. Successful completion can lead to supervisory roles. Applicants must be 16 or older and passionate about customer service. Training involves workshops at the Hospitality Academy and regular reviews with a manager.

About Shepherd Neame: Britain’s oldest brewer with over 300 years of history, based in Faversham, Kent. We operate over 300 pubs and hotels and employ around 1,500 staff. We pride ourselves on being innovative and adaptive, with a focus on skills development.