Apprentice Hire Controller

Speedy Hire; St Helens; On-site; GBP 18,000 - 22,000; Full time

Job summary

Speedy Hire, le principal fournisseur de location au Royaume-Uni, recherche un Apprenti Hire Controller. Ce rôle impliquera de gérer le processus de location, d'assurer un service client de qualité et de participer à un programme de formation complet. Le candidat idéal sera axé sur le client, motivé et désireux d'apprendre dans l'industrie de la location.

Benefits

Assurance vie

Plan de pension

26 jours de congés plus jours fériés

Parking gratuit sur site

Casse-croûte sur place

95% de réduction sur les marques Speedy

Offres et réductions sur My Staff Shop

Initiative Green Commute pour le cyclisme

Programme de soutien EAP pour bien-être

Qualifications

• Intérêt pour l'ingénierie, la construction ou le service client.
• Volonté de poursuivre une qualification d'apprentissage.
• Ambition et motivation à apprendre.

Responsibilities

• Gérer le processus de location de l'ordre initial à la livraison et à la collecte.
• Participer à un programme de formation structuré de 15 mois.
• Coordonner avec toutes les parties du dépôt pour satisfaire les besoins des clients.

Skills

Compétences informatiques

Communication écrite et verbale

Adaptabilité

Travail en équipe

Organisation

Education

GCSE ou équivalent Maths et Anglais Grade 2/E ou supérieur

Job description

Apprentice Hire Controller - Haydock - Monday to Friday - 07:30 - 17:00 - 37.5 hours per week

Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services for every job!

We are seeking an Apprentice Hire Controller to join our Speedy Solutions department. The Hire Controller plays a crucial role in operations, sales, and customer service. Success hinges on relationship building, as the Hire Controller manages the entire hire process from initial order to delivery and collection. They coordinate with all parts of the depot to meet customer needs and ensure satisfaction.

As an Apprentice Hire Controller at Speedy, you will participate in a structured 15-month training programme studying the Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). You will receive training from experienced colleagues and work with our specialist apprenticeship provider.

What Are We Looking For?

• Willingness to develop and be customer-focused
• Comfort with technology and interest in Speedy’s digital transformation
• Good IT skills
• Adaptability and ability to multitask
• Strong organisational skills
• Teamwork orientation
• Excellent written and verbal communication skills
• Interest in engineering, construction, customer service, or hire industry
• Desire to learn and expand knowledge
• Willingness to undertake apprenticeship qualification
• Ambition and drive
• Ability to support the business unit in delivering our ESG Strategy – Decade to Deliver
• GCSE or equivalent Maths and English Grade 2/E or above

What We Offer

• Life assurance
• Pension scheme
• 26 days holiday plus bank holidays
• Free onsite parking
• Canteen facilities
• 95% discount across Speedy brands
• My Staff Shop discounts and offers
• Green Commute Initiative for cycling
• PAM Employee Assistance Program (EAP) for wellbeing and support

Please note, Speedy reserves the right to close vacancies early if sufficient applications are received. We recommend applying promptly.

Some roles may require a DBS, Credit, or Security Clearance check. Speedy is an equal opportunity employer, embracing diversity and fostering an inclusive environment. All applicants must have proof of right to work in the UK.

For our ESG policies, visit: https://www.speedyservices.com/esg/governance