Apprentice Health Care Support Worker

The Methodist Church in Britain; Scunthorpe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career progression in nursing within a

Training towards Care Certificate

Flexible working arrangements

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is offering an 18-month Healthcare Support Worker apprenticeship. You will work on wards and clinics, receiving training toward the Care Certificate while learning to support patients and assist clinical staff.

The role is full-time with rotating shifts, including 24-hour periods, at entry level 2 or 3 depending on prior results. Essential qualifications include basic numeracy and literacy, plus teamwork and good communication.

Qualifications

• Minimum level 1 in numeracy and literacy (Functional Skills Level 1 or GCSE Maths and English at grade D/3 or above)
• Not completed another healthcare apprenticeship at level 2 or 3
• Experience of working as part of a team

Responsibilities

• Support patients with personal care, such as washing, dressing and going to the toilet
• Support patients with fluid and dietary needs, including menu choices
• Make beds and keep patient areas clean and tidy
• Keep appropriate records
• Help other clinical staff with their duties
• Work safely and calmly on busy wards and in clinics alongside other healthcare professionals
• Develop core health and caring skills, including completing the Care Certificate

Skills

Word

Excel

Outlook

Communication

Teamwork

Confidentiality

Empathy

Education

Functional Skills Level 1 in numeracy and literacy or GCSE Maths and English (D/3 or above)

Job description

This 18-month apprenticeship sits within Northern Lincolnshire and Goole NHS Foundation Trust, working on wards and in clinics while training towards the Care Certificate. Post holders support patients with personal care, fluids and diet, and keeping areas clean, while learning to keep records and assist other clinical staff. It is a full-time role on a rotating pattern that includes 24-hour periods, and candidates can join at level 2 or level 3 depending on their results. Applicants must not have completed another healthcare apprenticeship at level 2 or 3.

What the job involves

• Supporting patients with personal care, such as washing, dressing and going to the toilet
• Supporting patients with fluid and dietary needs, including menu choices
• Making beds and keeping patient areas clean and tidy
• Keeping appropriate records
• Helping other clinical staff with their duties
• Working safely and calmly on busy wards and in clinics alongside other healthcare professionals
• Developing core health and caring skills, including completing the Care Certificate

What’s required

Qualifications

• Minimum level 1 in numeracy and literacy, such as Functional Skills Level 1 or GCSE Maths and English at grade D/3 or above
• Not completed another healthcare apprenticeship at level 2 or 3

Experience

• Experience of working as part of a team

Skills & knowledge

• Basic working knowledge of Microsoft Word, Excel and Outlook
• Good verbal and written communication
• Works on own initiative
• Understands confidentiality
• Calm, caring and compassionate nature, with empathy

Checks & eligibility

• Current right to work in the UK and lived in the UK for 3 years
• Aged 16 or over in September 2026
• Aged 18 or over in September 2026 to work the required shifts

Other

• Flexible, reliable and a good timekeeper
• Motivated to develop new skills and to meet apprentice healthcare support worker standards
• Committed to studying and working at the same time
• Able to work from all hospital sites as required
• Able to work shifts including evenings and weekends

Nice to have

• Customer service experience, face to face or on the telephone
• Work experience in a customer-facing role
• Ability to demonstrate simple decision-making

What’s offered

• Flexible working arrangements, agreed between line manager and employee
• Support to build a career in nursing within the Trust
• Wider employee benefits described on the recruitment website