Apprentice Health Care Support Worker

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 16,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board invites applications for a Healthcare Assistant Apprenticeship at Glan Clwyd Hospital, Rhyl. You will be trained to assist patients, support daily care, and learn essential clinical skills under supervision. Training is paid and lasts 24 months.

The role is full-time, with salary £15,600–£24,789 per year under Agenda for Change, Band 2. Applicants should be at least 17 years and 9 months old and have Maths/English GCSEs at grade C or above.

Qualifications

• Maths and English GCSE grade C or above or equivalent.
• Willing to undertake and achieve the Level 2 Clinical Healthcare Apprenticeship Framework.

Responsibilities

• Assist with patient care and support, delivering dignity and respect.
• Assist with meals and drinks and general cleaning in the clinical environment.
• Work as a team and complete mandatory training; Welsh language ability is desirable.

Skills

Good communication

Composure under pressure

Caring and compassionate

Organisation skills

Tech literacy (MS Office/TEAMS)

Physical fitness

Education

Maths and English GCSE grade C or above or equivalent

Tools

Microsoft Office

Job description

Job summary

Do you want to start a career in nursing?

Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a college of further education. The apprenticeship offers a supportive pathway into nursing, helping you gain valuable experience to launch your career.

We expect you to:

• Be at least 17 years and 9 months of age or over at the expected commencement date
• Have good numeracy and literacy skills
• Have excellent communication skills
• Be able to demonstrate a caring and compassionate disposition and the commitment to work in a challenging but rewarding health care environment

As an apprentice, you can expect from us:

Full training by:

• Working alongside experienced staff to support you and help gain the practical skills you need
• Learning job‑specific skills
• Achieving the \"All Wales NHS HCA Induction within 3 months of commencement
• Achieving a Level 2 vocational qualification as a Health Care Assistant within 2 years of commencement
• All of your training will be paid for in full
• A great experience of working as part of a team, making a real difference

Eligibility criteria for Government Funded Apprenticeships Schemes (Applicable to this post)

• Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship
• Applicants must not already hold a Level 2 qualification in the Healthcare

Main duties of the job

Healthcare Assistant Apprentices will receive appropriate training and guidance to undertake the full range of duties. Understand the role and willingness to learn and develop theoretical knowledge and practical skills. The role involves assisting trained staff in delivering care to patients at their most vulnerable times, ensuring dignity and respect is maintained throughout. Assisting patients to meet their personal care needs, assisting with meals and drinks throughout the day. Health Care Support Workers are also required to carry out general cleaning in the clinical environment by preparing bed spaces and cleaning equipment. The post holder needs to have good communication skills and be an effective team player. Staff will be supported to complete mandatory training. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \"Disability Confident Employer\" scheme.

Details

Closing date: 28 October 2026

Pay scheme: Agenda for change, Band 2

Salary: £15,600 to £24,789 a year per annum

Contract: Apprenticeship

Duration: 24 months

Working pattern: Full-time

Reference number: 050-ACS757-0926-B

Job location: Glan Clwyd Hospital, Rhuddlan Road, Rhyl, LL18 5UJ

Person Specification

Qualifications (Essential)

• Maths and English GSCE grade C or above or equivalent
• Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework

Skills (Essential)

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively. Ability to keep calm in stressful situations. Ability to demonstrate a caring and compassionate approach. Organisational skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc. Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name: Betsi Cadwaladr University Health Board

Address: Glan Clwyd Hospital, Rhuddlan Road, Rhyl, LL18 5UJ, United Kingdom

Employer's website: https://bcuhb.nhs.wales/train-work-live/

For questions about the job, contact:
Claire Davies, Medical Matron
[e-mail]
03000844189