Apprentice Functional Support Assistant

North Lincolnshire Council; Scunthorpe; On-site; GBP 12,000 - 18,000; Full time

Job summary

A local governmental organization in Scunthorpe is offering an apprenticeship in Business Administration. As an apprentice, you will gain hands-on experience alongside experienced staff, handling customer enquiries, processing timesheets, and assisting with payroll. This position offers a nationally recognized Level 3 NVQ qualification in Business Administration in a dynamic leisure environment.

Benefits

Nationally recognized Level 3 NVQ qualification

Valuable experience in a supportive environment

Qualifications

• Hold (or be working towards) GCSEs in English and Maths (Grade A-C / 4+).
• Demonstrate strong verbal and written communication skills.
• Show good time management and basic IT skills.

Responsibilities

• Handle customer enquiries via phone and email.
• Raise purchase orders and take bookings for leisure services.
• Process timesheets and assist with payroll.

Skills

Strong verbal and written communication skills

Good time management

Basic IT skills

Education

GCSEs in English and Maths (Grade A-C / 4+)

Job description

Overview

As an apprentice, you'll work alongside experienced staff and develop essential administrative skills. Your duties will include (but are not limited to):

• Handling customer enquiries via phone and email
• Raising purchase orders
• Taking bookings for leisure services
• Processing timesheets
• Assisting with payroll
• Supporting various administrative tasks across the team

Are you looking to start your career in business administration while gaining hands-on experience in a dynamic leisure environment? Join our Community Wellbeing Team and earn while you learn!

Requirements

• Hold (or be working towards) GCSEs in English and Maths (Grade A-C / 4+)
• Have strong verbal and written communication skills
• Demonstrate good time management and basic IT skills
• Be able to meet deadlines and work effectively in a team
• Show commitment to completing an apprenticeship
• Be able to attend training sessions as required

What You'll Gain

• A nationally recognised Level 3 NVQ in Business Administration
• Valuable experience in a supportive and professional leisure setting