Apprentice Digital Support Technician - Ref 14822

P3 Computer Services Ltd; Burnley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local IT services provider in Burnley is seeking a keen individual to join their team. Responsibilities include customer interaction, technical support, and opportunities for learning and growth within a supportive team. Ideal candidates should be enthusiastic and eager to engage in various tech environments. Competitive holiday benefits and on-site opportunities are encouraged.

Benefits

20 holidays plus bank holidays

Summer team-building days

Christmas party—all expenses paid

Free parking

Qualifications

• Enthusiastic and willing to learn.
• Age 17+.
• Desire to engage with diverse customer environments.

Responsibilities

• Deal with customers face-to-face and via phone.
• Perform builds, repairs, and remote tech support.
• Learn about desk support and IT security.

Skills

Personal aptitude

Ability to work in a team

Interest in PCs and networking

Job description

Company Bio

P3 Computer Services Limited was formed in November 1995. It was the intention to provide very high levels of customer service to the business sector, the education sector, and for home users.

A 100% commitment to this principle led to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years, we became a multi-million pound turnover business.

In May 2018, the team completed a management buyout and relocated to new premises in Rosegrove.

Although there have been many changes over the past 28 years, P3 Computers still stands by the principle of providing our absolute best service for all our customers and looks forward to the next 20+ years.

Job Description

We are looking for someone who is interested in PCs, servers, networking, etc., who is reasonably outgoing and enthusiastic, eager to learn, and be part of a close-knit team.

Duties:

1. Dealing with customers face-to-face at P3, over the phone, and onsite.
2. Performing builds, repairs, and remote technical support.
3. Opportunity to learn about desk support and IT security.

Requirements:

• Personal aptitude and a keen-ness to just ‘have a go’ are more important than technical knowledge or experience at this point.
• Looking for someone 17+.

Additional Info:

• Working in a team of 7 with past apprentices and lots of experience within the team.
• 20 holidays, plus bank holidays, summer team-building days, Christmas party—all expenses paid.
• Opportunity to progress within the company.
• Opportunities to go out on-site to schools, businesses, and home users.
• Free parking.